Job Description

About us:

At Remote Talent LATAM, we connect top Latin American talent with leading U.S. companies. We guide businesses and candidates through every step of the hiring process, ensuring the perfect match in skills, culture, and goals. While we’re not direct employers, we act as a trusted partner, bridging the gap between exceptional talent and growing opportunities.

Our Client:

Our client is a growing digital marketing agency specializing in SEO, website management, and ongoing digital support services. They partner with businesses across a variety of industries, acting as an extension of their clients’ teams and delivering reliable, high-quality support through strong processes, clear communication, and long-term partnerships.

What You Will Do:

We are seeking a highly organized and proactive Digital Operations & Project Coordinator to join a growing team. This role is ideal for someone who enjoys bringing structure to fast-paced environments, keeping projects moving forward, and ensuring excellent follow-through on client requests.

You will work closely with company leadership to manage incoming support requests, coordinate internal and external resources, improve operational processes, and maintain a high level of client satisfaction. The ideal candidate is detail-oriented, self-directed, comfortable working independently, and capable of managing multiple priorities while maintaining exceptional organization and communication.

Responsibilities:

• Monitor and manage incoming support requests through the shared support inbox.
• Create, prioritize, and assign tasks in ClickUp based on client requests and internal needs.
• Communicate proactively with clients regarding updates, timelines, and project status.
• Coordinate work between contractors and internal team members to ensure projects are completed on time.
• Perform basic WordPress content updates and website changes when appropriate.
• Maintain organized documentation, credentials, reports, and internal resources.
• Support the creation and maintenance of SOPs, workflows, and process documentation.
• Identify opportunities to improve operational efficiency and team processes.
• Track project progress and ensure deadlines and deliverables are met.
• Collaborate closely with leadership to reduce administrative workload and improve overall execution.

Requirements

Requirements

• 3–5 years of experience in Project Management, Operations Coordination, Digital Operations, or similar roles.
• Strong project management and organizational skills.
• Excellent written and verbal English communication skills.
• Experience communicating directly with clients and managing expectations.
• Familiarity with WordPress environments and the ability to make basic content updates.
• Experience using project management platforms such as ClickUp, Asana, Trello, or similar tools.
• Strong attention to detail and adherence to processes and best practices.
• Experience with Gmail and Google Workspace.
• Ability to work independently with minimal supervision.
• Comfortable managing multiple projects and competing priorities in a fast-paced environment.
• Proactive mindset with a willingness to learn, grow, and take ownership.

Nice to Have:

• Direct experience with ClickUp.
• Experience with Google Ads or Meta Ads reporting.
• Exposure to PPC or digital marketing environments.
• Experience creating SOPs, workflows, and internal documentation.
• Previous experience working with U.S.-based agencies or clients.

Benefits

Benefits

💼 Full-time position

💵 Salary: $1,400 USD Monthly

🏠 100% Remote

📄 Contract: Independent Contractor

📈 Growth opportunities into more client-facing and senior-level responsibilities

🎨 Direct mentorship from experienced Creative Directors and Senior Designers

This position is only open to candidates residing in Latin American (LATAM) countries.

📄 Resumes and portfolios must be submitted in English.

🚫 Applications without a portfolio will be automatically rejected.