Job Description

Assist the marketing team in advancing AI-driven digital customer experience (CX) optimization initiatives

In This Role, Your Responsibilities Will Be:

1, Research and design AI-driven customer journey analyses and touchpoint optimization plans.
2, Assist in building and maintaining data dashboards to track CX and engagement metrics.
3, Streamline requirements and validate testing for AI scenarios (e.g., smart chatbots, personalized recommendations).
4, Analyze customer feedback and generate experience improvement reports.
5,Handle other supporting tasks related to digital CX.

Who You Are:

• You are a curious and motivated individual with a strong interest in Marketing. You thrive in a fast-paced, multicultural environment and enjoy working collaboratively with others. Detail-oriented and organized, you take pride in delivering accurate work while maintaining confidentiality. You are proactive, eager to learn, and not afraid to ask questions or share ideas. Your adaptability and strong sense of responsibility make you a reliable team player who values integrity and continuous improvement.

For This Role, You Will Need:

• Currently pursuing a degree (Master’s degree is a plus) in Marketing or related field.
• Available to intern for at least 3 days a week and for 2 months (1 months minimum).
• English communication skills, with the ability to read and understand technical documentation in English.

• Occupational Health and Safety Acumen.