Job Description

PolicyStreet Group is a full-stack insurance technology (insurtech) group of companies providing digital insurance solutions to businesses and consumers across Asia and Australia.

The Group operates through multiple entities across its key markets and business lines, including its insurance distribution, embedded insurance, and reinsurance arms. It partners with over 40 insurance and takaful providers globally to deliver employee benefits and group insurance solutions, insurance aggregation services, and digital infrastructure that simplifies insurance.

PolicyStreet Group is backed by leading venture capital firms Altara Ventures and Gobi Partners, as well as sovereign wealth funds Khazanah Nasional Berhad and Cool Japan Fund. The Group serves over 10 million customers with more than US$10 billion in sum insured. It was featured in the Financial Times and Statista's Top 500 High-Growth Companies Asia-Pacific 2026 list and named "Most Disruptive Insurtech in Malaysia" at the Insurance Asia News (IAN) Country Awards for Excellence 2025.

WHAT YOU’LL DO:

• Develop and nurture strong relationships with clients to understand their needs and concerns
• Act as the primary point of contact for clients, addressing inquiries and providing timely and effective solutions
• Plan and execute various client engagement programs, workshops, and events to enhance client loyalty and satisfaction
• Gather feedback from clients to continually improve and tailor services to their evolving needs
• Effectively manage the allocated budget for client relationship initiatives, ensuring maximum impact and value for money
• Provide regular updates on expenditure and propose adjustments as needed
• Collaborate with other departments, including marketing and operations, to ensure the seamless execution of client-focused initiatives
• Work closely with the sales team to identify new opportunities for client engagement and business growth

Requirements

WHAT WE EXPECT OF YOU:

• Minimum 2 years of experience in a Marketing and Events role within employee benefits, insurance, or financial services industries preferred
• Strong communication and interpersonal skills
• Knowledge of health and wellness programs, with experience in organizing health-related events
• Ability to manage a budget effectively
• Results-driven with a focus on exceeding client expectations

Benefits

• Medical and Life insurance for spouse / children.
• A wide range of health benefits - including optical, dental, and physiotherapy.
• Opportunities to experience continuous and rapid growth as well as skills enhancement.
• Collaboration with an energetic team, that makes the work and learning a lot more fulfilling and fun.
• We also have a well stocked pantry!