Job Description

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Responsible for supporting marketing and business decision‑making by delivering accurate reporting, dashboards, and actionable insights across digital and marketing operations. Ensures data integrity, enables channel‑level optimization, and translates complex analytics into clear, consumable outputs for internal stakeholders.

Major Tasks, Responsibilities and Key Accountabilities

• Develop, maintain, and automate recurring reports and dashboards using defined formatting and presentation standards for daily and ongoing consumption.

• Identify, locate, and extract data from multiple systems and sources to support reporting, ad‑hoc analysis, and analytical investigations.

• Test, analyze, and troubleshoot data issues; ensure data accuracy, tagging integrity, segmentation logic, and consistency across reporting outputs.

• Analyze channel performance (e.g., digital, email, content, paid media) and deliver actionable insights to support optimization decisions.

• Partner with marketers and business stakeholders to align on metrics definitions, reporting needs, and effective data visualization.

• Document data definitions, report logic, sources, and assumptions to support transparency, reuse, and self‑service BI enablement.

Nature and Scope

• Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data.

• Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct customers of the process.

• May provide general guidance/direction to or train junior level support or professional personnel.

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

• No travel required.

Education and Experience

• Typically requires BS/BA in a related discipline. Generally, 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas.

Preferred Qualifications

• Experience supporting marketing, digital, or customer analytics through reporting and dashboarding.

• Hands‑on experience extracting and analyzing data from multiple systems or data sources.

• Demonstrated experience supporting data quality, tagging, segmentation, and reporting hygiene.

• Experience translating analytical findings into clear, business‑ready insights.

• Familiarity with self‑service BI tools and end‑user support.

• Experience partnering with cross‑functional stakeholders to define metrics and reporting needs.

• Strong analytical and problem-solving skills.

• Attention to detail and commitment to data accuracy.

• Ability to translate complex analysis into clear, consumable insights.

• Comfort working with large datasets, multiple data sources, data visualization and reporting best practices.

• Strong written and verbal communication skills.

• Ability to manager multiple requests and deadlines in a fast-paced enviornment.

If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.