Job Description

Our client is a mission-driven performance marketing agency that partners exclusively with universities and nonprofit organizations. Their work helps drive outcomes that matter — from enrollments and applications to donations, awareness, and community impact. Built around collaboration, accountability, and continuous improvement, the team combines strategic thinking with data-driven execution to support organizations creating positive change.

Your Role

As an Account Manager, you'll serve as the primary day-to-day partner contact for assigned accounts, ensuring projects stay organized, campaigns remain on track, and partners feel consistently supported. You'll work closely with an Account Director on larger engagements while independently managing partner relationships and coordinating execution across internal teams.

Success in this role means balancing communication, operations, and performance while helping partners achieve their goals and strengthening long-term relationships.

You’ll:

• Own day-to-day communication with assigned partners

• Lead recurring partner meetings and status updates

• Translate partner needs into clear internal action plans

• Coordinate campaigns across creative, media, and analytics teams

• Track deliverables, timelines, and project scope

• Monitor campaign performance and surface key insights

• Support budget pacing and goal tracking

• Identify retention, renewal, and growth opportunities

You Bring:

• 3+ years of Account Management experience

• Agency experience preferred

• Strong project management and organizational skills

• Excellent written and verbal English communication

• Ability to manage multiple priorities simultaneously

• Experience using Asana or similar project management tools

• Analytical mindset and comfort reviewing performance data

• Proactive, solutions-oriented approach to problem-solving

Bonus Points:

• Experience in higher education marketing

• Experience supporting nonprofit organizations

• Exposure to renewals, retention, or upsell initiatives

• Experience working alongside creative teams

• Experience collaborating with paid media specialists

• Familiarity with analytics and reporting workflows

What’s Offered:

• Competitive USD compensation (based on experience)

• 100% remote work environment

• Meaningful work supporting mission-driven organizations

• High ownership and direct partner impact

• Collaborative, systems-minded team culture

• Opportunities for professional growth and advancement

• Exposure to strategy, performance marketing, and client leadership

Interview Process:

1️⃣ Application Review – Resume and relevant experience review

2️⃣ Intro Call – Background, communication style, and agency experience

3️⃣ Team Interview – Partner management and workflow discussion

4️⃣ Leadership Interview – Values alignment and role expectations

5️⃣ Offer & Welcome – Final steps and onboarding