Job Description

The Marketing Account Coordinator is responsible for creating business opportunities for TGH Urgent Care powered by Fast Track by developing strategies and initiatives for long-lasting relationships within local businesses, occupational medicine, and the community leading to increased patient volume. The Marketing Account Coordinator also generates new occupational health accounts. The position reports to the Director, Marketing and Business Development.

Job Responsibilities:

• Develops and implements a regular structured program of contact and outreach to identify new referral sources and to maintain on-going relationships with providers, clinics, local businesses, and other referral sources that will increase patient census
• Maintains an organized routing and documented track record while implementing strategy agreed upon with Leadership that will build patient census
• Maintains collaborative working relationships with new and existing accounts by providing excellent service
• Presents array of services to a range of prospective accounts while identifying account needs and recommending services that best fulfill those needs
• Schedules marketing and community events, including overseeing logistics, managing registrations, coordinating with vendors, staffing, and ordering marketing collateral
• Responsible for entering new or revised employer account information into the EMR system, uploading the employer protocol, and ensuring the accuracy of all data
• Reviews specific protocols requested by employer and advises operations of any special training or testing needs and is a liaison to employer accounts that require scheduled occupational medical services
• Acts as the liaison for patients between adjusters, employers and provider teams and collaborates with client service team to establish successful employer relationships
• Seeks feedback from employers, providers, and community partners to identify and improve processes and outcomes

Requirements

• Strong sales and service focus with an ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, collaboration and partnerships
• Effectively manages own time, conflicting priorities, self, composure, and professional development; self-motivated and self-starter with ability to work independently with limited supervision
• Ability to work effectively in a fast-paced environment with demonstrated ability to juggle competing priorities and demands from a variety of individuals

Supervisory Responsibility:

• This position has no supervisory responsibilities

Education and Qualification Requirements:

• Bachelor's Degree or equivalent combination of education and experience
• Minimum of 3 years’ experience in sales and/or marketing, including experience with multiples sales techniques
• Excellent verbal and written communication and negotiation skills with ability to deliver engaging presentations
• Intermediate level skillset in Microsoft Office Suites
• Proven track record of achieving sales quotas and understanding of sales performance metrics

Work Schedule and Travel:

• Part-time temporary position; up to 29 hours per week for approximately 90 days
• Evening and weekend hours may be required for corporate events
• 70% driving anticipated within the Tampa Bay area; reliable transportation required

About the Organization:

T ampa General Hospital and Fast Track Urgent Care have partnered together to create unique clinics for patients to receive compassionate and knowledgeable treatment. Our Core Values and Mission focus on having a positive attitude, cultivating optimism, acting with compassion, and doing what is right. The company culture has a strong focus on patients and the quality of service provided. We’re here to serve the community and each other through teamwork, consistent communication, robust training, engaged development, and employee feedback. You’d be a great fit for TGH Urgent Care powered by Fast Track if you have a positive attitude, are team oriented, and are committed to providing exceptional service to the medical needs of our community.

As part of the hiring process a background check and drug screen will need to be successfully completed

Our organization is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.