Job Description

Are you ready to play a crucial role in the success of a global commercial insurance leader? Join our team in Bratislava where you'll be at the heart of claims operations, driving efficiency and supporting strategic initiatives that make a real difference to our clients worldwide.

About the Role

As a Market Unit Support Specialist, you'll be the backbone of our Claims department, ensuring smooth daily operations while contributing to our strategic transformation initiatives. You'll collaborate with teams across regions, analyze performance data, and help implement solutions that enhance our claims service excellence.

Key Responsibilities

• Strategic Implementation - Drive strategic claims initiatives by supporting the development and implementation of departmental priorities
• Project Monitoring & Reporting - Track progress of strategic initiatives and create regular implementation reports for leadership
• Operational Excellence - Support Market Unit Heads with resource allocation, strategic planning, and operational effectiveness through performance analysis and reporting
• Financial & Administrative Support - Manage budget planning, tracking, and documentation while collaborating with the Management Information team on crucial reporting dashboards
• Technical & Training Coordination - Investigate IT issues, support system updates, and work with Claims L&D lead on training initiatives
• Governance & Compliance - Support regulatory audits and help develop standard operating procedures and regional guidelines

About the Team

Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind.

About You

You're an analytical problem-solver who thrives in a dynamic environment. You have excellent organizational skills and can juggle multiple priorities while maintaining attention to detail. Your communication abilities allow you to work effectively with stakeholders at all levels, and you're passionate about improving processes and driving operational excellence.

We are looking for candidates who meet these requirements:

• University degree in business administration, economics, or a similar field
• Minimum of 3 years relevant work experience, ideally with a background as a business analyst
• Fluency in English
• Ability to translate ideas into practical solutions
• Strong communication and interpersonal skills
• Analytical, pragmatic, and solution-oriented approach
• Experience handling multiple projects and priorities in parallel
• Ability to gather varying stakeholder requirements and develop efficient processes

These are additional nice to haves:

• Experience in Primary Insurance market and dedicated Claims experience
• Additional European language skills
• Experience working in complex, changing circumstances

For Slovakia, the base salary range for this position is between EUR 1,800 and EUR 2,900 per month (for a full-time role).

The specific salary offered considers:

• the requirements, scope, complexity and responsibilities of the role

• the applicant's own profile including education/qualifications, expertise, specialisation, skills and experience

In addition to your base salary, you may be eligible for additional rewards and benefits including an attractive performance-based bonus.

We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder.

#LI-Hybrid

About Swiss Re

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.

If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.

We may use AI-powered tools to support the review and evaluation of applications for this position. These tools provide additional insights to our recruitment teams, but all hiring decisions are carefully reviewed and made by people. To learn more about how we use AI in recruitment and how we handle your personal data, please review our Data Privacy Statement before applying.

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