
Background
Mercy Corps is a leading global humanitarian and development organization working with communities in the frontlines of conflict and climate change.We partner locally and globally to help people copein the midst ofcrisis, adapt to a changing world, and thrive into the future.In 2025, we reached more than36 million peoplewith urgent aid and long-term solutions.
Enhancing resilience is at the heart of what Mercy Corps does and how we work. Mercy Corps strengthens sources of resilience to enhance the capacities of people, markets, and institutions to handle shocks, reduce risk, build moreequitableand responsive systems, and improve well-being. Through our programs, partnerships, and influence, we support communities to cope, adapt, andultimately thrive
Since the escalation of the war in Ukraine in 2022, Mercy Corps has supported more than 1.2 million conflict-affected people in Ukraine and neighboring countries. We have provided humanitarianassistancefor people in emergency situations and supported war-affected micro, small, and medium businesses, including farmers and agribusinesses, to recover their business activities. Increasingly, Mercy Corps is implementing Market Systems Development (MSD) approaches in Ukraine, seeking systemic solutions that build resilient, inclusive, and sustainable economic opportunities for conflict-affected populations.Notably,nearly allour programming is delivered in partnership with civil society organizations — integrating program delivery, mutual growth, and experience exchange with a genuine commitment to localization.
Mercy Corps Ukraine is investing in strengthening internal team capacity on MSDprogrammaticand MSD Monitoring, Evaluation and Learning (MEL) to enable more effective design, implementation, measurement, and adaptation of MSD programming across the portfolio. This includes building the team’s ability to plan and implement MSD interventions,monitorand measure outcomes and impact,demonstrateValue for Money (VfM), and continuously learn and adapt programming. To support this effort, Mercy Corps is engaging two complementary consultants: one focusing on MSD MEL and adaptive learning(this Scope of Work), and the other on broader MSD technical capacity strengthening(separate Scope of Work) The consultancies are designed to be closely coordinated and mutually reinforcing.
Purpose Description:
The purpose of this assignment is to strengthen theMercy Corps Ukraine’s capacity to design and apply monitoring, learning, and adaptive management approaches aligned with MSD principles. The focus is on building practical skills to track adoption, understand partner performance, assess commercial viability, and generate actionable learning to informMSD interventionimplementation,adaptivemanagementand decision-making.
The consultancy will take an iterative and adaptive approach, flexibly responding to emerging programmatic priorities and team needs. It will beclosely integratedwith broader MSD technical capacity strengthening efforts, ensuring strong collaboration with the MSD Capacity Strengthening Consultant and alignment between technical design, implementation, measurement, and learning.
Objectives
The primaryobjectiveof this role is to strengthen the team’s capacity to plan and implement MSDinterventions,monitorand measure outcomes and impact,demonstrateValue for Money (VfM), and learn from and adapt MSD programming. This will be achieved through practical coaching, application of MSD MEL tools and methodologies, and the co-development of an internal MSD MEL Toolkit that captures tested approaches, tools, and lessons for ongoing and future programming, contextualizing and integrating key aspects of the Donor Committee for Enterprise Development (DCED) standard.
This capacity strengthening effort will contribute to building a sustainable, practical MSD MEL practice within Mercy Corps Ukraine that supports evidence-based decision-making, adaptive management, and scalable impact.
Consultant Objectives:
The MSD MEL & Adaptive Learning Consultant will providetailoredtechnicalassistanceto strengthen theteam’s Monitoring, Evaluation, and Learning (MEL) capacity in support of MSD interventions. Through a combination of practical learning sessions, coaching, and advisory support, the consultant will help the MELand programteam apply MSD-oriented approaches to results measurement, learning, adaptive management, and intervention validation.
The consultant will work closely with the MEL andprogramteams to build practical skills in tracking adoption and usage,monitoringpartnerand programperformance and incentives, assessing commercial viability, and generating actionable evidence to inform decision-making.The consultant will focus on strengthening the team's ability to independently apply MSD MEL principles and tools throughout theinterventionlifecycle,includingplanning, pilots, program adaptation, and scale up The consultant will support the team toestablishMEL systemsthatcapture results, measure outcomes/impact, attributable change,anddemonstratevalue for money (VfM)and recovery, as well as support strategic planning for the adaptation and scale up ofMSDactivities
The consultancy will adopt a portfolio-level perspective, supporting the development of systems and approaches that can be applied across Mercy Corps Ukraine’s MSD programming rather than remaining program-specific. While recognizing that individual programs may require contextualized application, the consultant will contribute toestablishingcoherent, country-level MEL systems, standards, and practices that strengthen consistency, efficiency, and learning across the portfolio
A key outcome of the assignment will be supporting the MEL team in the development of an internal MSD MELtoolkit, consisting of tested templates, practical guidance notes, and examples fromprogramimplementation. The toolkit will serve as an institutional resource to support consistency, knowledge retention, onboarding ofnew staff, and future market-based programming.
The assignment is expected to contribute to the establishment of a sustainable MSD MEL practice within theprogram, enabling the team to generate meaningful insights, support adaptive management, and assess the potential for sustainability and scale of MSD interventions.
This translates into four strategic priorities
Team capacity assessment and identification of group and individual capacity strengthening needs and plans
Practical Learning SessionsonFoundations of MSDMEL
Tailored individual andsmallgroup capacity strengthening based onidentifiedneeds
Tailored technical supportapplyinglearning into concrete programmatic deliverables and application oflearning into practicebased on the DCEDstandard
Activities of the Consultant
The consultant will deliver this assignment through an iterative, flexible approach that adapts to program priorities and emerging needs. Activities will be closely coordinated with the MSD Capacity Strengthening Consultant to ensure coherence between technical MSD implementation and MSD MEL systems. The consultant is expected to engage across program teams, supporting an integrated portfolio-level approach while ensuring practical applicability within individual programs.
The consultant willbe responsible forprovidingtechnical guidance, coaching, and capacity strengthening support to the MEL team to enhance their ability to design and apply MSD-oriented monitoring, evaluation, learning, and adaptive management approaches.
Specifically, the consultant will:
Conduct MSD MEL Capacity Assessment and Develop Capacity Strengthening Plan
Conduct aparticipatory MSD MEL systems and capacity review , combining:
Existing survey findings
Consultations with team members and managers
Review of current MEL systems and practices (including institutional MEL and tech platforms)
Identifygroup and individual capacitystrengths andgaps, with a strong focus on practical application.
Develop a prioritized, resource-conscious capacity strengthening planthat integrates training, mentoring, and systems development throughout the assignment.
Deliver Practical Learning Session(s)on Foundations ofMSD MEL
Design andfacilitateapplied learning session(s)thatestablishesa foundationalunderstandingMEL for MSDIntroduce and explorecore MSD MEL concepts aligned with the DCED Standard, including:
Systemic change and results chains
Market actor performance and incentives
Adoption,behaviorchange, and sustainability pathways
Adaptive management and evidence-based decision-making
Providecoaching and mentoring (individual and small group) tailored toidentifiedgaps
Supportprioritizedkeystaff to apply MSD MEL approaches directly to ongoingMSD interventionsand programs, including:
Troubleshootingreal challenges
Strengthening confidence in using MSD MEL frameworks and tools
Using learning questions, evidence generation, and structured reflection processes to support adaptive management and evidence-based decision-making.
Ensure capacity strengthening is contextualized across the portfolio, including:
Direct business development support
MSDintervention
Emphasize improving measurement of spillovers, incentives, and system-level effects to support better strategic planning.
Provideongoingtechnical advisory andoperationalsupportto apply systems in real time, troubleshoot implementationchallengesandstrengthen consistency and quality of MEL practice.
Providehands-on support to design, adapt, and operationalize MEL systems and tools, ensuring:
Alignmentwith DCED standards (pragmatically applied)
Integrationwith MC Ukraine’s institutional MEL systems and technologyandapplicable across the full program portfolio
Support development and refinement of practical deliverables, including:
Results frameworks,resultschainsand key performance indicators
Measurement and management systems for partnerships and systemic change
Monitoring and learningtools embedded in program workflows
Guidecreation of an internal MSD MEL Toolkit, including:
Adapted templates, that enable teams to apply MSD MEL approaches in practice
Practical guidance notesthat clarify how to measure and interpret system-level and attributable change
Tested examples from implementationthatcan support future programming and staff onboarding
Consultant Deliverables:
MSD MELSystem andCapacity Assessment and Capacity Strengthening Plan
Review ofMEL systems and practiceswith action planbased on the assessment, includingsteps to be taken beyond the assignment.
Rapid assessment of MEL team capacities
Capacity strengthening plan outlining
Existing strengths and areas for development;
Group and individual learning priorities;
Proposed learning and coaching approach;
Proposed workplanand engagement schedule, includingschedule of learning sessions and coaching support;
Recommendations for continued capacitystrengtheningbeyond the assignment.
MSD MEL Learning Sessions
One-two(to be jointly) agreedpractical learning sessions focused on key MSD MEL instruments and methodologies
For each session, the consultant will provide supporting materials, practical exercises, and recommendations for application within ongoingMSD interventions.
Tailored coaching and mentoringfor key staff
The consultant will provide ongoing coaching and technical advisory support tokeyMEL staff throughout the assignment, including scheduled coaching sessions, review of draft tools and products, and guidance on applying MSD MEL approaches in practice.
The consultant will developabrief summaryof coaching sessions, key recommendations, and agreed follow-up actions.
Technical Assistance
Specificsupport todesign, adapt, and operationalize MEL systems and tools, as agreed
Practical deliverables, as agreed
Internal MSD MEL Toolkit
The consultant will develop a report with an overview of technicalassistanceprovided withkey recommendations and agreed follow-up actions
All deliverables will be co-developed with Mercy Corps Ukraine teams to ensure ownership, usability, and sustainability. Outputs are expected to contribute not only to individual program needs but also to the establishment of portfolio-wide MSD MEL systems, tools, and practices that can be consistently applied and adapted across current and future interventions.
Timeframe / Schedule:
The consultancyis estimated tospanup to50workingdays, concluding no later than31March 2027
The Consultant will report to:
Kateryna Ponomarova,Program Quality, Evidence and Learning Director
The Consultant will work closely with:
The Consultant will work closely with Mercy Corps Ukraine’sprogramleadership,programteams, and the MEL team to provide targeted mentorship and technical support for MSDinterventionimplementation.In addition, the consultant will engage across multiple program teams to support an integrated, portfolio-level approach, contributing to the development of country-level systems and practices that can be applied across programs while allowing for contextual adaptation.
The MSD MEL & Adaptive Learning Consultant willfurtherwork in close collaboration with the MSD Capacity Strengthening Consultant (technical counterpart) to ensure alignment across technical implementation, adaptive management, learning, and results measurement efforts. The respective MSD MEL and technical capacity strengthening plans should be developed in close consultation, with opportunities for cross-engagement, referral, and adaptation between the two roles throughout the consultancy period.
Required Experience & Skills:
Advanced degreein Monitoring & Evaluation, Economics, Business Administration, International Development, Social Sciences, or a related field.
Minimum 7 years of experience in MEL, adaptive management, and learning systems for developmentprograms.
Demonstrated experience with Market Systems Development (MSD), private sector engagement, economic development, financial inclusion, or livelihoods programming.
Provenexpertisein MSD results measurement, including results chains, learning agendas, intervention validation, adaptive management, and partner performancemonitoring, applying the DCED standard
Experience designing andfacilitatingcapacity strengthening initiatives, including training, coaching, and mentoring of MEL andprogramteams.
Strong ability to translate technical MSD and MEL concepts into practical tools, templates, and guidance forprogramimplementation.
Experience developing MEL frameworks,monitoringtools, learning products, and knowledge management resources.
Excellent facilitation, communication, analytical, and report-writing skills.
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able toleveragethe collective power of our teams and solve the world’s most complex challenges We strive for a culture of trust and respect, where everyonecontributestheir perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognizethat diversity and inclusion is a journey, and we are committed to learning,listeningand evolving to become more diverse,equitableand inclusive than we are today.
Equal Employment Opportunity
We arecommitted to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our stakeholders and to international standards guiding international relief and development work, while actively engagingcommunities as equal partners in the design,monitoringand evaluation of our field projects. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and valuesat all timesand in all in-country venues.

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The world is more fragile than ever. Food shortages have left millions of people hungry, while violent conflict has sent millions on the run. From poverty and malnutrition to natural disasters and climate change, it’s easy to see a world of insurmountable challenges. Instead, we see an opportunity to create transformative change.
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In crisis, we believe in the power of human potential. In struggle, we believe in the ability of communities to grow stronger.
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