The Market Risk and Business Service Officer is a Market leader responsible for integrating risk leadership, supervisory execution, and service excellence across the Market. Located onsite within the market, reporting to the Associate Regional Risk and Business Service Officer, the role sets clear expectations for how work is performed in the Market, ensures consistent application of controls and supervisory practices, drives a client-first culture of guardianship and is the single point of contact for escalated Risk and Service matters.
This role is a critical “operating executive” for the Market—responsible not only for managing risk and service performance, but also for modernizing how the Market operates. The role actively simplifies workflows, standardizes routines, reduces rework, and improves speed and quality of execution. A key expectation is to identify and implement productivity improvements through technology, including automation and AI-enabled tools (where appropriate and approved), while maintaining strong governance, documentation, and adherence to firm policies and supervisory requirements—aligned to the broader regional modernization and efficiency agenda.
Success is measured by strong client outcomes, consistent supervisory execution, reduced incidents and repeat findings, improved audit readiness, and measurable improvements in efficiency, turnaround time, and employee experience.
At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.
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Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.
Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.
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Morgan Stanley (NYSE: MS) is a leading global financial services firm providing a wide range of investment banking, securities, wealth management and investment management services. With offices in 42 countries, our firm's employees serve clients worldwide including corporations, governments, institutions and individuals.
We are committed to maintaining the first-class service and high standard of excellence that have always defined the firm and everything we do is guided by our five core values: Do the right thing, put clients first, lead with exceptional ideas, commit to diversity and inclusion, and give back.
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