Job Description
About NRG
NRG is a leading global insights and strategy firm at the confluence of content, culture, and technology. We stay ahead of what’s next, providing fresh insights to spark new ideas. We’re a trusted partner to our clients, working behind the scenes to bring imagination, depth, and clarity to their biggest challenges—in entertainment, technology, lifestyle, sports, and gaming. Together, we create with confidence.
We’re proud of our company’s values – these values guide us as we navigate sunny days, gray skies and everything in between:
- Do what you love. With conviction.
- Where discovery lives. And impact drives.
- Celebrate difference. Cultivate belonging.
- Big thinking. Collectively inspired.
- Embrace the journey. Be human.
The Opportunity
We’re looking for a Research Manager or Senior Manager to join our Entertainment team, focusing on Series Content Testing - partnering with some of the most impactful TV and streaming brands in the world, who trust us with their biggest creative and strategic challenges.
You’ll manage end-to-end research initiatives, from developing surveys and discussion guides to analyzing data and translating findings into clear, compelling narratives that answer key strategic questions for our clients. In this role, you’ll work on episode testing for broadcast, cable and streaming studios, to uncover how audiences connect with stories, characters, and creative elements - helping clients refine content and marketing strategies for upcoming series releases. While content testing will be the primary focus, you will also have the opportunity to work on broader custom and creative testing (such as post-release evaluation, franchise work, and more).
If you’re passionate about both qualitative and quantitative research, enjoy bringing data to life through storytelling, and are excited to build expertise in the entertainment space, while helping mentor and support junior team members, this could be a great role for you!
Your Impact
- Manage end-to-end quantitative and qualitative research projects focused on TV series content, including but not limited to pilots and multi episodes/binge testing.
- Translate research data into clear, actionable insights and recommendations through visual, creative and story-driven reports.
- Partner with internal and external operations teams (programming, fieldwork, facilities, moderators, data processing) to drive projects forward on stringent timelines.
- Build relationships through effectively managing day-to-day client interaction and helping solve client issues and concerns.
- Help provide direction to analysts and managers on the team, giving meaningful feedback on all aspects of a project and training analysts across methodologies.
- Drive successful project execution, collaborating with senior team members and providing input and oversight to junior team members on quality control processes at each step of the research lifecycle, from checking survey programming logic, questionnaire proofing, number checking and proofing reports and presentations for accuracy.
Who We're Looking For
- Experience – We’d love for you to have 3+ years’ experience working in consumer insights, consumer research or in a strategy role. A strong focus on entertainment is required, with experience in content testing preferred.
- Passion – You live and breathe all things TV, and love turning audience behavior into strategy.
- Research practitioner – In-depth understanding and experience with a range of complex qualitative and quantitative research methodologies.
- Custom research expertise – You have a strong foundation in custom research across qualitative and quantitative research methodologies, including survey writing, data tab review, quality control, and analytical rigor. Your ability to adapt, think critically, and solve problems is key to delivering high-quality insights in a fast-paced, client-centric environment.
- Writing and storytelling – You know how to connect the dots and turn complex research findings into clear, compelling narratives. You’re not just reporting what the data says – you’re explaining what it means and why it matters. Whether you are writing a report, building a presentation, or presenting to a client, you bring insights to life in a way that captures attention and drives decisions.
- Self-starter – Internally-motivated who continuously strives to get things done well, regardless of challenges encountered. This person should be able to take direction, but not wait for direction (proactivity is essential at this level)!
- Flexible and resilient – You’re comfortable adapting to the fast pace of entertainment research, including shifting timelines and occasional off-hours work to meet client needs. You stay calm under pressure and thrive on delivering great work, no matter the challenge.
- Client-centric – You have experience nurturing and building relationships with clients, understanding their goals and ensuring we deliver on those and confidently provide strategic guidance to them.
- Leadership – You can mentor and inspire junior team members.
- Data driven – Expert at working with data to identify trends and insights, including both structured (i.e. data and hard numbers) and unstructured (i.e. interviews and qualitative) data. Advanced data visualization skills using tools such as Excel, PowerPoint, Google Docs and Slides.
- Curiosity and critical thinking – You are genuinely interested in seeking information on the “whys,” always digging for more information to understand what makes consumers tick.
- Expert multitasker – Successfully manages time and multiple competing priorities to ensure deadlines are always met. Staying organized is a must for managing projects!
- Hawk-eyed attention to detail – Errors don’t get past you and you are always focused on ensuring high levels of quality control and reporting.
- Great Team Member – Team player who is able to work collaboratively and harmoniously within a team and across teams. You will roll up your sleeves to help get the job done and no task is beneath you. You welcome feedback because you have a zest for learning and growing.
- Your degree(s) – A B.A./B.S. degree in Social Sciences, Business, Marketing, Market Research, Statistics, Economics, or a related field is helpful, but we also value equivalent experience. Additional degrees are welcome!
Position Type
This is a full-time, exempt position.
What We Offer
We embrace the current era of work and what it means to be a best-in-class employer. We understand the flexibility that is required to recruit and retain incredible talent, whether it’s empowering you to do your best work from the comfort of your home or supporting you if you need to take a mental health day for self-care and rest. Below is a unique blend of benefits tailored to meeting the ever-changing professional landscape.
- Flexible/Remote work with optional usage of our great offices in Culver City
- Given where several of our clients are based, we have a strong preference for candidates willing to work West Coast business hours.
- Unlimited PTO, volunteer days and a generous number of recharge days including a full office closure during the week of Christmas and New Year’s
- Medical, Dental, and Vision Insurance Plans
- Generous paid Parental Leave
- Regular performance evaluations with opportunities for promotions and merit increases
- Educational and training reimbursement plan and other training and professional development opportunities
- Employee perks program (includes discounts on travel, hotels, cars, fitness, movie tickets and more)
- Resources available for mental health, inclusive care and family building
- NRGratitude – our company-wide employee recognition program
- Regular team/company events and activities including annual summer and holiday parties
- Pet friendly headquarters and pet insurance options
Our Commitment
Diversity, equity, and inclusion is at the center of all our practices to ensure that NRG is a place where people from all identities and backgrounds can thrive. NRG is committed to recruiting and retaining diverse talent by supporting their growth through learning programs, internal mobility, affinity group participation and leadership development. Our differences make us a stronger workforce and enhance our creativity and innovation. We are proud to be an inclusive workplace for all and are committed to equal employment opportunity regardless of race, color, religion, sex, age, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Compensation
In order to comply with equal pay and salary transparency laws in various locations, we believe the target range of base compensation in all locations within the United States for this role is $75,000-$100,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.
