Job Description

SAGO is a global leader in market research and data solutions, committed to connecting human answers to business questions. The world is transforming, and SAGO is continuously reaching new heights, redefining our solutions beyond our clients' wildest expectations, and making it smarter, faster, and easier to gain insights that matter.

We're a team of innovators, strategists, and problem-solvers, passionate and inspired thinkers, who celebrate our wins. Vibrant Leaders who empower our colleagues and innovate the Market Research industry. Curious learners , constantly finding new ways to transform. Bold thinkers and Authentic team members who show up to work every day being ourselves, never afraid of new ideas or opinions, because we believe they matter.

Join our dynamic team at Sago as a Market Research Interviewer. We’re looking for someone with a keen eye for detail and a passion for connecting with people. In this exciting role, you'll play a key part in gathering valuable market insights through engaging telephone surveys with panel participants, shaping the future of market research

Key Responsibilities

• Make outbound calls to conduct structured surveys.
• Record participant responses into our platform.
• Understanding various types of methodologies SAGO handles.
• Reviewing and having a general understanding of the overall screener and research objective.
• Interact, correspond, and maintain effective communication with team members.
• Follow up on initial contacts, detail oriented.
• Ability to manage time/flexibility/organized.
• Other duties as assigned.

Requirements

• Excellent verbal and written communication English skills. (B2)
• 0-6 months of customer service, administration or call center experience preferred.
• Ability to work independently as well as with a team.
• Strong telephone skills.
• Strong basic computer and typing skills.
• Dependable and responsible.
• Work with minimal supervision.
• Exhibit a sense of urgency.
• Ability to multi-task.

Benefits

• Full Legal Benefits Package – In compliance with labor law, this includes:
• Paid Time Off
• Holidays
• 13th-Month Salary
• Insurance Coverage
• Transportation Assistance – Support to ease your daily commute.
• Stable Work Schedule – Predictable working hours that support personal planning and peace of mind.
• Work-Life Balance – A workplace culture that encourages time for life outside of work.
• Annual Salary Review – Yearly evaluations that offer the opportunity for growth and recognition.