VERVE

Market Quality Specialist

VERVE  •  $85k - $95k/yr  •  United States (Remote)  •  4 days ago
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Job Description

Who We Are

Verve has created a more efficient and privacy-focused way to buy and monetize advertising. Verve is an ecosystem of demand and supply technologies fusing data, media, and technology together to deliver results and growth to both advertisers and publishers–no matter the screen or location, no matter who, what, or where a customer is. With 30 offices across the globe and with an eye on servicing forward-thinking advertising customers, Verve’s solutions are trusted by more than 90 of the United States’ top 100 advertisers, 4,000 publishers globally, and the world’s top demand-side platforms. Learn more at verve.com

About The Role

We are looking for an Market Quality Specialist to support day-to-day exchange operations and marketplace quality initiatives across Verve's Marketplace programmatic ecosystem. This role will focus on the execution of routine operational processes, campaign quality monitoring, technical troubleshooting, reporting, and partner support.

The successful candidate will help ensure smooth marketplace operations and complex escalations.

What You Will Do

  • Support ongoing exchange operations and marketplace quality processes
  • Monitor campaign delivery, pacing, traffic quality, and platform performance
  • Assist in troubleshooting operational and technical issues impacting campaigns and partners
  • Work with SSP, DSP, agency, and publisher partners to investigate and resolve delivery challenges
  • Review and validate campaign implementations, targeting configurations, and creative setups
  • Produce regular operational reports and performance analyses
  • Maintain operational documentation and process workflows
  • Escalate complex issues to regional operational leads and technical teams when required
  • Assist with platform testing, QA initiatives, and process improvement projects
  • Support onboarding activities for new demand and supply partners

What Success Looks Like

  • Daily operational processes are executed accurately and efficiently
  • Campaign and marketplace issues are resolved quickly and effectively
  • Reporting is reliable, accurate, and delivered on time
  • Stakeholders receive responsive operational support
  • Regional operations teams gain capacity to focus on strategic initiatives

Requirements

  • 2+ years of programmatic advertising experience in Ad Operations, Market Quality, or Exchange Operations
  • Experience working within an SSP or Ad Exchange
  • Strong understanding of digital advertising fundamentals and programmatic ecosystems
  • Proficiency in Excel and SQL for reporting and analysis
  • Strong troubleshooting and analytical skills
  • Excellent attention to detail and organisational skills
  • Strong communication and client service skills
  • Ability to work independently and manage multiple priorities

Preferred

  • Experience supporting Mobile, Video, CTV, or Display advertising campaigns
  • Familiarity with ad serving technologies, tracking, and creative troubleshooting
  • Experience working with large-scale datasets and reporting tools
  • Exposure to HTML, XML, JavaScript, or advertising tags
Salary Range
$85,000—$95,000 USD

Verve provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you are a California resident subject to the California Consumer Privacy Act, click here to understand how Verve processes your personal information and how you can exercise your rights.
If you are located in the EU or UK visit our privacy policy to understand how Verve processes your personal information and how you can exercise your rights.

VERVE

About VERVE

Verve – Turn Human Truth into Superhuman Advantage™

🏆 Innovation of the Year 2024, ESOMAR Excellence in AI and Automation, ESOMAR Outstanding Contribution to Consumer Insight - Verve Vero revolutionizes AI-powered insight by putting real human truth at the core. We don’t just use AI -we elevate it with human and cultural intelligence for sharper, faster, and more actionable insights.

💡 Proven, Not Experimental.

Global leaders like Mars Petcare, Samsung, UBS, and Colgate trust us to deliver breakthrough AI-driven insights that drive real-world impact.

🚀 AI That’s Smarter, Faster, and More Human.

Verve Vero fuses proprietary high-quality datasets and best-in-class Gen AI, validates with real people and then updates dynamically.

Our Verve Intelligent Personas (VIPs) aren’t just data points - they’re dynamic, AI-powered audience simulations shaped by real human behaviour. That’s why client-side researchers named them AURA’s Innovation of the Year 2024.

🌍 AI That Gets Culture.

Culture drives behavior. As leaders in Cultural Intelligence (MRS Virginia Valentine Award), we decode emerging trends at scale, blending semiotics, AI, and human expertise to fuel smarter AI audience simulations.

📢 Let’s redefine AI-powered insight.

See Verve Vero in action—get in touch today.

Industry
Research & Polling
Company Size
51-200 employees
Headquarters
London, GB
Year Founded
2008
Website
addverve.com
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