A Hotel Marketplace Attendant works in the hotel’s lobby café, grab‑and‑go market, or retail shop, combining food & beverage service with guest retail experiences. The role is guest‑focused, requiring both hospitality and retail skills.
Key Responsibilities
Food & Beverage Preparation Make coffee, espresso, and specialty drinks; assemble sandwiches, wraps, and other grab‑and‑go items; warm up ready‑to‑eat foods.
Cashiering Operate the point‑of‑sale (POS) system to process credit/debit transactions, handle cash, make change, and process gift cards or certificates.
Inventory Management Keep the market stocked using First In, First Out (FIFO) methods; monitor expiration dates; ensure adequate merchandise supply.
Customer Service Greet guests warmly, answer menu and product questions, assist with purchases, and ensure high guest satisfaction.
Area Maintenance Keep the market and adjacent seating areas clean, organized, and guest‑ready.
Merchandise Support Demonstrate knowledge of products, styling, and pricing; wrap and pack orders for shipping when required.
Job Requirements
Prior customer service experience preferred.
POS system experience preferred.
Ability to work in a fast‑paced, guest‑focused environment.
Good communication skills and attention to detail.
Work Schedule
Full-Time & PT Available; Varies: 6:30 am – 12: PM, 7 days a week
Benefits:
Welcome to Opal Collection, an exclusive ensemble of premier luxury hotels and resorts. Like the beautiful qualities of natural opal gemstones, each destination shines with its own colorful and unique experiences.
From Bar Harbor, Maine to the southernmost tip of Key West, Florida, we provide the best locations, experiences and tastes for today’s travelers; anticipating the amenities and service you expect.
Whether you are hiking through national parks, golfing along the ocean, or sinking your toes into the soft, white sand, Opal Collection hotels and resorts will help you connect and refresh, and leave you longing for more.
