Job Description

General information

Name
Market Manager, Oceania (AA)
Location
20 Bond Street , Sydney
Business unit
BG-Accommodation
Working time
Full-Time
Type
Business Development

Description & Requirements

About Us Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.
In this Role, you’ll get to

• Drive Trip.com ’s expansion in Oceania’s short-term rental (STR) and Alternative Accommodation (AA) market by securing new partnerships with top STR property managers, aligning with company strategy to establish Trip.com as a top OTA in the region.
• Grow Trip.com ’s business in assigned markets (e.g., Australia, New Zealand, Pacific Islands) by leveraging existing industry contacts and building a robust network of STR and property partners.
• Collaborate with partners to maximize their revenue on Trip.com ’s platform through tailored strategies, including maintaining competitive rate parity, optimizing STR availability and inventory, and promoting campaigns like seasonal deals or sustainability-focused listings.
• Strengthen and expand partner relationships to position Trip.com as their preferred OTA, outpacing competitors like Airbnb and Booking.com in Oceania.
• Conduct in-depth market analysis, leveraging data and research to identify opportunities and challenges in Oceania’s STR landscape (e.g., regulatory shifts, tourism trends, competitive dynamics).
• Navigate regional regulations (e.g., NSW STRA Register, Queenstown resource consent) to ensure partner compliance and seamless onboarding onto Trip.com ’s platform.
• Act as Trip.com ’s brand ambassador in Oceania, promoting our value proposition to STR hosts, hoteliers, and tourism stakeholders.

What you'll Need to Succeed

• Minimum 5 years of experience in e-commerce, OTA, STR revenue management, or business development, with a proven track record of growing the portfolios.
• Deep knowledge of the STR and Alternative Accommodation (AA) industry in Oceania, including familiarity with platforms like Airbnb, Booking.com , Stayz, or Bachcare, and their operational models
• Established network of contacts in Oceania’s STR, hotel, or tourism sectors to accelerate partnership-building and market entry is an added advantage
• Demonstrated strong ability to build and manage a robust sales pipeline, from lead generation to deal closure, ideally within the STR, hotel, or OTA industry, to drive Trip.com ’s partner acquisition in Oceania.
• Proficiency in Microsoft Office and STR/OTA tools (e.g., channel managers, dynamic pricing software, CRM systems).
• Strong analytical skills to interpret market data, regulatory frameworks, and partner performance metrics.
• Ability to work independently in a pioneering role, with a proactive, results-driven mindset to achieve rapid growth.
• Dynamic, adaptable, and collaborative, with excellent communication and negotiation skills.
• Experience navigating regulatory environments (e.g., STR registration, safety compliance) is highly desirable.
• Bachelor’s degree in business, hospitality, or a related field preferred; OTA-specific exposure (e.g., Trip.com competitors) is a significant advantage.

Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What’s more?

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions

• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact

• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.

• We encourage flexible work arrangement

• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Click the link to learn more about What makes Trip.com Group a leading global travel service provider?

Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!

Find out more job opportunities at https://careers.trip.com

Have a good trip, and see you soon!