Job Description

Job Title

Market Tech. Team – MIA

(Market Insight Application Engineer)

Job purpose

Market Technical Team BSMEA QM is the Central function of Regional Field Engineering dislocated in EMEA territory.

Our Function is working along four different streams: Product Performance Engineering, Market Intelligence, Technical Training and Sales Support.

Our Mission is to establish trust and loyalty with our customers in order to enhance Product and Service Value proposition, while we are collecting valuable and accurate market insights to enable successful E2E Product Lifecycle.

Within Bridgestone Global Framework to move our company from Tyre Rubber to Sustainable Mobility Solution, Training Development and Delivery is key to Unify and improve competence skill model of Field Engineering Team.

Our ambition is to upgrade product performance monitoring by early detection of market signal and enhance Technical explanation of our value proposition.

Responsibilities:

• Coordinate Commercial Testing and Competitor Benchmarking, introducing new, digitally supported criteria for Fleet selection.
• Develop and drive the Market Insight Application (MIA) within Field Engineering, supporting the definition of Market Profiles and Product Applications.
• Act as the primary interface with EMEA R&D, Product Planning, and MTT Regions to collect accurate market insights on Commercial Tire Product Performance.
• Manage technical investigations related to OEM or market concerns, collaborating with R&D, Manufacturing, and Product Category Management, and provide timely feedback to OEMs and Markets.
• Serve as the interface with MTT Regions, with support from R&D and Product Planning, to identify key priority concerns on Commercial Products; coordinate investigations and follow up on countermeasure implementation.
• Support the Tire Product Suitability approval flow for EMEA markets for Commercial Products.
• Coordinate VOB/VOC data collection on product performance to support R&D and Product Planning throughout the New Product Process gates.
• Participate in cross‑functional team (CFT) meetings with Product Management and R&D to provide Field Engineering insights for New Product Development and Industrialization.
• Run periodic Field Engineering Certification on Claim Handling, conducting dedicated assessments on the correct use of adjustment codes, in compliance with ISO/TS 16949 requirements.
• Issue Technical/Service Bulletins to the Field Engineering team and Dealer Network when required.
• Provide support during external ISO/TS audits, MTT Review Meetings, and Commercial Product Portfolio Review Meetings.
• Conduct ad‑hoc adjustment analyses on Commercial Products upon request from stakeholders (GBS QA, Product Planning, R&D, etc.).

Qualifications & Experience Required

Education, Master, other certification:

· Degree in Mechanical Engineering (5-years).

Experience:

· Previous experience in the automotive technical branch.

Technical Skills:

· Good computer knowledge: Windows, Office package (Word, Excel, PowerPoint, Access, Outlook)

· Technical background and a focus on processes and problem solving.

Languages Skills:

Language: Fluency in English, Spanish nice to have

Soft/Behavioral Skills:

· Learning and Change Agility;

· Good listening skills;

· Excellent interpersonal and communication skills;

· Ability to influence and communicate effectively across Functional Teams and different countries.

The Position is based in Rome – BSEMEA Technical Center