Job Description

General information

Name
Market Executive/Account Executive,UK
Location
70 St Mary Axe, London
Business unit
BG-Accommodation
Working time
Full-Time
Type
Business Development

Description & Requirements

About Us Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

In this Role, you’ll get to

• Support the team with the maintenance of relationships with local hotel partners, and coordinate with other departments involved in the assigned project 
• Support the Market Manager on daily account management, including but not limited to system setup and partner enquiries.
• Train new hotels on how to use the extranet, manage rates, and availability on site 
• Assist in the activation of hotels in consultation with Market Managers to manage the supplier accounts 
• Resolve all issues relating to accounting, allotment, notification, cancellations, etc. Participate in market and competition research 
• Prepare business review reports as necessary 
• Coordinate the merchandising activities for hotel partners with special deals and promotions 
• Responsible for the timely and accurate delivery of content and photos for the new and existing hotels 
• Manage other ad-hoc administrative requests and operative tasks 

What you'll Need to Succeed

• Detail-oriented and fast learning capability 
• Fluency in written and spoken English 
• Ability to work independently 
• Dynamic, positive, and a good team player 
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint 
• Legally authorized to work in the UK
• Relevant experience in e-commerce, Sales/Account management support, revenue/yield management would be an advantage, but not necessary 
• Energetic and enthusiastic with a real desire to grow and learn 

Why Trip.com GroupWe offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What’s more?

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions

• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact

• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.

• We encourage flexible work arrangement.

• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Click the link to learn more about What makes Trip.com Group a leading global travel service provider?

Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!

Find out more job opportunities at https://careers.trip.com

Have a good trip, and see you soon!