Copper Quail Global

Market Development & Customer Service Executive

Copper Quail Global  •  Republic of Uganda (Onsite)  •  2 hours ago
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Job Description

Key Responsibilities ●Be the company's "boots on the ground": run regular field visits across assigned territories to agro-dealers, distributors, retailers, cooperatives, commercial farms, coffee estates and smallholder farming communities (maize, coffee, sunflower, beans, banana and horticultural growing areas). ●Track the market systematically: collect and report market intelligence on pricing, competitor products and activities, channel dynamics, crop seasons and farmer needs — feeding a continuous market picture to the General Manager and HQ. ●Serve local customers directly: respond to enquiries, coordinate order follow-up, handle complaints and ensure timely, reliable service that builds the company's brands at the end-user level. ●Support the execution of the dual-track channel strategy: help activate and manage agro-dealers and distributors, and assist in developing direct relationships with coffee estates, commercial farms and cooperatives. ●Organize local promotional activities, farmer field days, product launches and demonstration events in coordination with the agronomy team. ●Maintain accurate records of visits, customer interactions and market findings; provide regular field reports. Requirements Candidate Requirements ●Ugandan national (open to all genders, ethnicities, religions and cultural backgrounds). ●3–8 years of experience in field sales, market development, distribution management or customer service; agri-input, FMCG, coffee/maize value chain or distribution-sector backgrounds preferred. ●Deep familiarity with Uganda's agricultural input distribution — how products move from importers/principals through agro-dealers and stockists to commercial farms and smallholder end users. ●Willing and able to spend most working days in the field across territories; a valid driving permit is required. ●Strong communication and relationship-building skills; hands-on, self-driven and comfortable in a start-up-like local operation. ●Good spoken English; Mandarin Chinese is an advantage. ●Basic proficiency with reporting tools (spreadsheets, messaging/collaboration apps); prior exposure to CRM-style reporting is a plus. Kindly consider your application unsuccessful should you not be contacted within 7 working days.

Copper Quail Global

About Copper Quail Global

Copper Quail Global is an international recruitment and executive search firm that connects exceptional talent with leading organizations across Africa, the Middle East, Europe, and beyond.

We specialize in Executive Search, Contingency Recruitment, Headhunting, Outsourced Staffing, and Training — helping clients build high-performing teams that drive growth and innovation.

Our strength lies in deep sector expertise and global reach. Backed by years of hands-on industry experience, our consultants partner closely with clients to deliver recruitment strategies that align with each organization’s culture, structure, and long-term goals.

We serve a wide range of industries, including Mining, Oil & Gas, Renewable Energy, FMCG, Agriculture, Financial Services, IT & Telecommunications, Engineering & Manufacturing, and NGOs.

Whether you’re scaling into new markets or strengthening your leadership pipeline, Copper Quail Global provides agile, end-to-end recruitment support designed for impact and longevity.

Why clients choose us:

🌍 Global Reach: Access to an extensive network of talent across continents.

💼 Sector Expertise: Deep understanding of your industry’s dynamics and challenges.

🧭 Tailored Solutions: Custom recruitment strategies built around your objectives.

🏆 Proven Results: A strong record of successful placements and long-term partnerships.

🤝 Exceptional Talent: Connecting you with candidates who lead, innovate, and deliver.

Copper Quail Global — Your trusted partner for global talent and local expertise.

Industry
Manufacturing & Production
Company Size
11-50 employees
Headquarters
Johannesburg, ZA
Year Founded
2017
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