Job Description

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi Belfast.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team & Function Overview

This role is part of the global Market Data Services team, a function responsible for the strategy, operations, inventory management, business analysis, and reporting of all market data expenses. Our team utilizes the Optimize Spend platform to manage these services efficiently.

We are seeking a detail-oriented and proactive Market Data Ordering Analyst. This role is central to the order management of market data services, acting as a key liaison between vendors, internal stakeholders, and business advisors. Your primary objective will be to ensure user requests and profiles are fulfilled with precision and efficiency.

What you’ll do

• Order Management Support: Manage service queues through the Optimize Spend (formerly FITS) system to consistently meet and exceed Service Level Agreements (SLAs)
• Stakeholder Collaboration: Partner with vendors, Market Data stakeholders, and Business Advisors to accurately fulfil user requirements
• Vendor Reconciliation: Conduct regular reconciliations of vendor services to ensure accuracy, identify discrepancies, and support financial integrity
• Query Management Support: Serve as a central point of contact for resolving queries from a diverse range of stakeholders, including Vendors, Business Advisors, and Procurement
• Process Improvement & Innovation: Collaborate with internal Market Data teams on complex queries and identify opportunities for process optimization, including the use of Artificial Intelligence (AI) and automation to drive efficiency
• Project Contribution: Actively partner on strategic Market Data projects, contributing to key tasks and deliverables that shape the future of our services
• Management Support: Provide crucial support to leadership by assisting with ad-hoc queries, and contributing to ongoing strategic initiatives

What we’ll need from you

• Previous experience in a market data environment is preferred but not essential
• Strong IT Skills, particularly Excel
• Prior experience working in an environment governed by Service Level Agreements (SLAs) is advantageous
• A Bachelor's/University degree or equivalent work experience is required. Candidates who demonstrate the necessary skills and experience for the role will be considered
• Strong interpersonal and communication skills, with the ability to articulate complex information clearly to various audiences
• Have a demonstrated ability to manage multiple priorities and workflows effectively in a fast-paced environment
• Have a keen eye for detail and a commitment to accuracy in all aspects of your work
• A self-starter who remains confident and composed under pressure, driven by a strong desire to succeed and meet tight deadlines.
• Have a proven capacity to handle multiple tasks simultaneously without compromising quality

What we can offer you

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus

• Private medical insurance packages to suit your personal circumstances

• Employee Assistance Program

• Pension Plan

• Paid Parental Leave

• Special discounts for employees, family, and friends

• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities

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Job Family Group:

Corporate Services

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Job Family:

Supply Chain

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi

View Citi’s EEO Policy Statement and the Know Your Rights poster.