Job Description

Company Description

Ready to power the energy revolution? Join Customized Energy Solutions (CES), a global energy advisory, software, and services company working at the intersection of energy markets, technology, and operations.

Founded in Philadelphia in 1998, CES has grown from a one-person startup into a global team of more than 350 associates working across North America, India, Japan, the UAE, Vietnam, Zambia, and other locations around the world. Today, our work touches more than 1,500 clients and a broad range of energy assets, markets, and technologies.

Our teams work across wholesale and retail energy markets, consulting, asset management, software, analytics, renewable energy, and emerging grid technologies. CES is active across major U.S. power markets, including PJM, CAISO, ERCOT, MISO, ISO-NE, and NYISO, as well as international markets.

Technology is also an important part of how we work. CES has developed proprietary platforms including:

• CES | GOLD – Generation portfolio management and market participation
• GridBOOST – Optimization for storage, hybrid assets, and renewable resources
• CES | BLUE – Retail operations and back-office support
• CES | RED – Renewable energy certificate and sustainability program management
• Market IQ – Market intelligence and regulatory monitoring

At CES, associates have the opportunity to work on complex, real-world energy challenges alongside colleagues with deep technical, market, and operational expertise. We value collaboration, practical problem-solving, continuous learning, and giving associates the opportunity to contribute meaningfully as the energy industry continues to evolve.

With headquarters in Philadelphia and a globally connected workforce, CES offers a collaborative and flexible environment for professionals interested in helping shape the future of energy.

Job Description

The CES Market Operations Center (MOC) remotely schedules, monitors, dispatches, and controls more than 550 power generation assets, including hydro, wind, solar, energy storage, natural gas, and other conventional generation resources. With more than 32,000 MW under management, the MOC provides around-the-clock operational support across multiple U.S. energy markets.

CES is expanding its Market and Generation Dispatcher team to support the continued growth of our Market Operations Center and GridBOOST energy market scheduling and optimization platform.

In this role, you will help coordinate energy market scheduling, monitor generation and storage assets, support dispatch activities, and respond to changing market and operating conditions. The position requires strong attention to detail, sound judgment, and the ability to manage multiple priorities in a fast-paced, 24/7 operating environment. This position works a rotating 12-hour DuPont schedule that includes days, nights, weekends, and holidays.

Candidates should have 3–5 years of experience in the energy industry, with experience in CAISO, ERCOT, ISO-NE, MISO, SPP, or PJM preferred.

Key Responsibilities

• Submit Real-Time and Day-Ahead energy bids and offers in accordance with applicable ISO/RTO market timelines and requirements.
• Monitor the operation and performance of utility-scale battery storage facilities, wind turbines, hydroelectric facilities, solar assets, and other generation resources.
• Monitor and support the economic dispatch of generation and storage assets.
• Coordinate planned, unplanned, and emergency outage notifications.
• Monitor asset availability, operating conditions, alarms, and performance through SCADA, EMS, and other operational systems.
• Respond to changing system, market, and asset conditions while following established procedures and escalation protocols.
• Collaborate with internal teams and external stakeholders to coordinate maintenance activities and address operational issues.
• Use monitoring tools and software to analyze performance data and identify opportunities to improve operational efficiency.
• Maintain accurate operating records and documentation.
• Participate in training, continuing education, and knowledge-sharing activities to remain current on market rules, operating practices, and industry developments.

Qualifications

• 3–5 years of experience in the energy sector preferred, particularly within CAISO, ERCOT, ISO-NE, MISO, SPP, or PJM.
• Associate degree in Electrical Technology, Finance, Economics, Engineering, or a related field, or equivalent relevant experience.
• PJM or NERC Operator Certification preferred. CES is willing to provide training and certification support where appropriate. Individuals in certified roles must maintain required credentials through continuing education and/or recertification.
• Experience working in a control room, market operations, generation operations, dispatch, or similar environment preferred.
• Experience monitoring GE, Siemens, PI, or other generation SCADA/EMS systems preferred.
• Ability to manage multiple tasks simultaneously while maintaining accuracy and attention to detail, including during time-sensitive or high-pressure situations.
• Strong written and verbal communication skills.
• Working knowledge of common computer applications, including email, web-based systems, Microsoft Excel, and data-entry applications.
• Ability to work independently, exercise sound judgment, and take accountability for assigned responsibilities.
• Ability and willingness to work a rotating 12-hour DuPont schedule providing 24/7 coverage, including days, nights, weekends, and holidays.

Additional Information

Customized Energy Solutions offers competitive compensation commensurate with experience, along with performance-based incentives and profit-sharing opportunities.

Benefits include comprehensive medical insurance for associates and eligible dependents, a Medical Savings Account, disability and life insurance, 401(k) matching, generous paid time off, tuition reimbursement, and access to professional development through training and skill-building programs. CES is committed to providing associates with opportunities to develop their capabilities, take on new challenges, and grow their careers over time.

Customized Energy Solutions provides equal employment opportunities to all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.