Job Description

Maritime Sales Support Administrator

Lloyd’s Register

Location: Athens, Greece

What we’re looking for

We're looking for a motivated and organized professional to provide high-quality administrative support across the Commercial business stream. Someone who’ll help ensure consistent application of commercial processes, support a positive client experience, and enable Maritime Sales colleagues to focus on customer-facing activities by managing administrative tasks and client support, while contributing to the smooth running of day-to-day business operations

What we offer you

The opportunity to work for an organization that has a clear sense of purpose, is values-focused and helps colleagues to develop professionally and personally through our range of people development programmes

Fixed-term Contract

The role

• Provide commercial and administrative support to the Maritime Sales team, including client interactions that support the sales process and enhance the customer experience.
• Coordinate meetings, workshops, executive visits, and internal/external events, including logistics and stakeholder coordination.
• Support the planning and execution of LR and industry events in collaboration with the Marketing team.
• Monitor tender requests and maintain client portal registrations, working closely with the Bid & Contracts team to ensure timely bid/no-bid responses.
• Support finance administration, including invoice processing and the resolution of pre- and post-invoice queries.
• Manage invoice-related queries end-to-end, including analysis, stakeholder coordination, client communication, and adherence to escalation and approval processes.
• Resolve contractual setup, VAT/tax code, and other invoice configuration queries, liaising with clients, internal stakeholders, and external tax advisors where required.
• Review and support the resolution of Service Order (SVO) queries.
• Ensure documentation, data, and administrative activities are completed accurately and in line with business processes, contractual requirements, and agreed deadlines.
• Prepare and present reports, management information, and process insights to support operational performance and continuous improvement.
• Identify opportunities to improve administrative processes and support the implementation of process enhancements.
• Ensure compliance with internal procedures, commercial processes, and contractual obligations.

What you bring

• Fluent written and spoken English (and local language, as applicable) with ability to liaise effectively with internal and external personnel.
• Use own initiative able to prioritise and work on multiple tasks whilst adhering to tight deadlines.
• Capable of taking initiative, prioritizing effectively, and managing several tasks while meeting strict deadlines.
• Able to adjust and well organized with a practical minded approach
• High degree of accuracy.
• Capable of collaborating effectively within a team to help meet departmental and business goals.
• Computer literate in MS Office.

You are someone who

• Is keen to take accountability and ownership for delivering customer needs
• Is able to self-manage and prioritize tasks toward meeting goals
• Is effective at solving problems, trouble-shooting and making timely decisions
• Is willing to take on new tasks and willing to take initiatives
• Communicates in a structured way and has ability to present technical ideas in user-friendly language
• Displays a team spirit, particularly in a multicultural environment
• Responds positively to learning opportunities and is comfortable stepping out of own comfort zone

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