Job Description

About Us

MSC is a privately owned global shipping company founded in 1970 by Gianluigi Aponte. As one of the world’s leading container shipping lines with headquarters in Geneva, Switzerland, MSC operates in over 675 offices across more than 155 countries worldwide with over 200,000 MSC Group employees. With access to an integrated network of road, rail and sea transport resources which stretches across the globe, the company prides itself on delivering global service with local knowledge.

MSC is a world leader in global container shipping and a company offering global service with local knowledge. MSC also provides integrated network of road, rail and sea transport resources which stretches across the globe.

Job Summary/ Key Responsibilities:

Collects and reports all information pertaining to US Port Calls, supporting the Marine Operations Managers on the field, and making sure Geneva HQ is properly informed. Creates, implements, and maintains reports used to track patterns and trends for Marine Operations.Front-line problem solving for all issues resulting from operational misreporting. Acts as a liaison between Operations personnel, vessel planners, and other departments seeking answers and/or information.Uses MSC USA proprietary IT system to retrieve, record and analyze information. Escalates unique or complex issues to the appropriate supervisor for resolution when necessary.Provides feedback regarding current corporate practices and metrics in order to support process efficiencies.Presence required on‑site 5 days per weekPerforms other related duties, as assigned.

This role requires working on-site in the office for five days a week, from Monday to Friday. There is no option for fully remote or hybrid work in this role, unless required off-site duties are being performed.

Qualifications & Key Competencies:

Experience analyzing data and trendsProficient in Microsoft Office, with emphasis in Excel, PowerBI and other reporting toolsBasic knowledge of supply chain environment (ocean maritime industry preferred)Ability to stay updated on market changes & industry news: FundamentalAnalytical: FundamentalCommercially minded: IntermediateCustomer orientation: IntermediateDecision making: FundamentalGoal orientation: FundamentalLeadership: FundamentalOrganizational skills: IntermediatePlanning: IntermediateProblem solving: IntermediateTeam player: AdvancedEnglish: ExpertMS Excel: IntermediateConflict resolution: FundamentalCommunication skills: IntermediateNegotiation skills: Fundamental REQUIRED EDUCATION AND EXPERIENCE Bachelor’s degree in business, marketing, supply chain or related field (preferred) or equivalent experience PREFERRED EDUCATION AND EXPERIENCE Maritime Degree (preferred)Experience in shipping, supply chain, transportation PREFERRED SKILLS & ABILITIES Languages other than EnglishExperience in International Environment is a plus PHYSICAL DEMANDS Prolonged periods sitting at a desk and working on a computerMust be able to lift up to 15 pounds at a timeMust be able to commute to the designated office location Presence required on‑site 5 days per week WORK AUTHORIZATION Authorization to work in the U.S

What We Offer

• Health, Rx, Dental & Vision Insurance
• Life Insurance: one-time annual salary up to $50,000
• Long-term disability benefits
• Flexible Spending Accounts - (Health, Dependent Care, Transit/Parking)
• Supplemental Life, Accident, Critical Illness and Hospital Indemnity Plans

You will also have access to additional benefits, effective day one:

• Short Term Disability Insurance
• 401K Plan – 3% Safe Harbor Contribution with option for additional 3% employer match
• Wellness Program initiatives
• Corporate Partner Discount Programs

Mediterranean Shipping Company (USA) Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type including but not limited to characteristics protected by federal, state or local laws .

If you need a reasonable accommodation for any part of the employment process, please contact us by email at US038-Humanresourcesusa@msc.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information, visit MSC Mediterranean Shipping Company.