Job Description

Job Location: US Virgin Islands - VI, VI 00802
Salary Range: $70,000.00 - $80,000.00 Salary/year
Travel Percentage: Up to 25%Duties (NOT ALL INCLUSIVE):
- Organize and supervise daily beach operations.
- Managing daily set up and breakdown of the beach equipment.
- Providing continuous training to staff and guests on use of watersports equipment.
- Supervise, create, monitor, and enforce all standards, policies and procedures.
- Ensure staff is delivering quality guest experience.
- Assigning and delegating daily tasks to watersports team.
- Providing safety briefs to guest going in the water.
- Identifies and reports maintenance needs of watersports equipment.
- Light maintenance of equipment and make recommendations for equipment replacement.
- Provide a positive environment and motivate staff to achieve sales, superior guest service and promote RED.
- Assist with Hobie Cat and Sailing lessons and training.
- Assist with completion of dinghy training and record keeping of evolutions.
- Promote weekly/monthly staff training in all aspects of the watersports center, sales, watersports and safety.
- Adjust schedules for call outs and emergency time-off.
- Create and manage beach butler service and cabana rental program.
- Financial management of department P&L
- Planning and execution of special events/promotions
- Assist with dock management.
- Community engagement efforts
- Recruiting, hiring, onboarding and performance management.
- Other projects and/or duties as assigned.

QualificationsMinimum

Qualifications:       
- High School Diploma or its' equivalent from an accredited institution (Preferred)
- Previous experience in customer service and/or equivalent work experience PLUS
- Supervisor experience preferred
Knowledge, Skills, and Abilities:
- Must be able to walk on various types of surfaces including rough terrain, sitting, standing, maintaining balance, on the beach, in the water, and working alone.
- Must be able to work various work settings such as exposure to sunlight and outside temperature.
- Must be able to lift 50lbs.
- Ability to establish and maintain effective working relation­ships with all persons contacted during the work.
- Ability to read, interpret, and apply regulations and safe practices.
- Ability to operate assigned equipment, read and interpret documents.
- Ability to multi-task.
- Ability to speak and write clearly and concisely.
- Must be able to operate with little or no supervision.
- Must be willing to work holidays, nights, and weekends.
- Must have strong interpersonal skills and positive attitude.