Job Description

Location: Williamsburg,None,None

This position is responsible for providing superior customer service to all patrons of the Marina. This position will report to the Marina Manager.

Responsibilities:

• Performs opening/closing duties.
• Greets and welcomes patrons.
• Provide accurate information regarding the Marina and other resort facilities.
• Advises patrons on potential weather issues
• Assist guests with purchases and rentals while manning the cash register.
• Complete all necessary rental paperwork.
• Maintains facility neatness and cleanliness, report any maintenance issues.
• Maintain cleanliness and operational readiness of all equipment, report any deficiencies.
• Inspects rental equipment for damage before and after each rental
• Instructs patrons on safety and proper operation of Jet Skis, pontoon boat, paddle boards and kayaks.
• Report any unsafe operation or damage to rental equipment to marina management.
• Provide fueling at the gas pump dock, provide pump out service at the pump out station.
• Provide assistance docking boats of all sizes.
• Follows all marina and resort policies, procedures and service standards.
• Performs maintenance tasks and other duties as assigned.

Qualifications:

• Candidates must have professional appearance and possess strong communication skills.
• Must be 16 years or older
• Knowledge of water sports equipment rentals preferred, will train.
• Knowledge of Jet Ski operation preferred, will train.
• Knowledge of basic boat handling and seamanship skills preferred, will train.
• Capable of interpret local weather reports.
• Must be able to swim.
• Must pass Virginia Boating Safety Course within 30 days of hire
• Must be able to work outdoors in unshaded areas for extended periods of time.
• Cash handling and basic computer knowledge a plus.
• Capable of lifting 50 lbs.
• Must have the ability to work weekends and holidays.

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