Job Description

Make your mark supporting collateral operations with strong control discipline, career growth, and collaboration across business and technology teams.

As a Collateral Operations Specialist within Collateral Operations, you will be responsible for margin call management, regulatory adherence, and cross-business metrics and projects. You will build a culture of continuous improvement by partnering across back-office, middle-office, and global teams. You will interact with operations and technology stakeholders to provide business support and drive well-controlled outcomes.

Job Responsibilities:

• Manage daily margin calls and collateral exchanges, including same-day settlement activities, exceptions, and dispute handling.
• Reconcile mark-to-market breaks, including investigating data quality-related issues.
• Diagnose upstream process and data drivers to reduce recurring breaks and operational friction.
• Coordinate with middle-office partners, credit risk stakeholders, and valuation teams to resolve breaks and align on actions.
• Ensure adherence to applicable regulations, including non-cleared margin rules and other relevant regulatory requirements.
• Enhance process controls to support accurate execution and sustained regulatory compliance.
• Execute user acceptance testing for process, system, and control changes.

Required qualifications, skills, and capabilities:

• Hold a graduate or postgraduate degree and bring 2+ years of experience in operations.
• Demonstrate familiarity with capital markets and over-the-counter derivatives products, processes, and systems.
• Apply a hands-on approach to deliver results and drive issues through to closure.
• Communicate clearly in writing and verbally with business and technology stakeholders at multiple levels.
• Use Microsoft Office applications, including Outlook, PowerPoint, Excel, Word, and Access.
• Prioritize work effectively to meet tight deadlines in a dynamic environment.
• Adapt schedule flexibility to support global stakeholders across time zones.

Preferred qualifications, skills, and capabilities:

• Leverage working knowledge of key margin-related regulations, including Commodity Futures Trading Commission requirements and European Market Infrastructure Regulation obligations.
• Navigate over-the-counter derivatives operations processes across confirmations, collateral management, and reconciliations, including associated platforms.
• Demonstrate openness to modern tooling and continuous improvement. Exposure to AI-enabled tools and willingness to adopt emerging technologies that support process improvement and operational excellence.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.