Job Description

Job Location: Central Kitchen Oregon - Portland, OR 97214
Position Type: Full Time
Salary Range: $23.40 - $28.60 Hourly

Who We Are
From our humble beginnings to becoming a beloved spot in our community, our story is one of innovation, community, and the pursuit of the perfect scoop. Each flavor tells a story, and every cone holds more than just ice cream—it holds memories, smiles, and moments of pure joy. We pride ourselves on our ever-evolving menu, offering classic favorites and introducing new, exciting flavors to surprise and delight our guests.
Using ice cream as the platform, we pioneer and share experiences that inspire and connect us all.

Position Summary:
The Training Coordinator ensures CKOR production team members receive timely, accurate, and compliant training to perform their roles safely and consistently. This role manages training schedules, maintains audit-ready documentation, coordinates on-the-job training activities, and partners closely with supervisors and leads to ensure required training is completed and properly recorded. As a frontline-experienced team member, the Training Coordinator supports the integrity of CKOR’s training systems by reinforcing SOPs, tracking training progress, and ensuring training expectations are clear and accessible across all shifts. By keeping training organized, compliant, and up to date, this role strengthens operational reliability, team readiness, and a culture of safety and quality.
Essential Functions:
- Maintain and update a comprehensive CKOR training calendar, including onboarding, refresher, SOP, GMP, food safety, and health & safety training across all shifts
- Coordinate training logistics by scheduling sessions, confirming trainer/SME assignments, preparing materials, and communicating expectations to leaders and team members
- Track training completion, OJT progress, and skills verification using approved systems of record (e.g., SharePoint), ensuring accuracy and audit readiness
- Support new hire onboarding by coordinating training plans, facilitating orientation, preparing required documents and checklists, and ensuring trainers understand their responsibilities
- Assist supervisors and leads in delivering on-the-job training by providing checklists, verifying completion, and ensuring documentation is submitted correctly and on time
- Maintain up-to-date SOP, GMP, allergen, safety, and compliance training materials; coordinate updates with QA, Safety, and Production leaders
- Track certifications and renewals (e.g., forklift, allergen, CPR/First Aid) and coordinate timely recertification to ensure continuous compliance
- Prepare and generate reports to demonstrate compliance with FDA, OSHA, and SQF training requirements; support audit preparation by ensuring records are accurate and accessible
- Collect feedback from trainers, supervisors, and team members to improve training clarity, consistency, and usability; recommend updates when needed
- Maintain bilingual or accessible versions of training aids (English/Spanish) by coordinating translations or updates as needed (not creating content independently)
- Support People Operations, QA, and Production in updating SOPs and ensuring revised materials are reflected in training documentation and schedules

QualificationsJoining Our Team

Qualifications:
- 1–2 years of experience in a food manufacturing, production, quality, or safety environment
- Previous experience coordinating training, onboarding, or compliance documentation or leading on-the-job training
Knowledge and Critical Skills:
- Strong attention to detail and accuracy in documentation and tracking
- Ability to stay organized, prioritize tasks, and manage multiple training activities across shifts
- Clear, respectful communication style that reflects Salt & Straw hospitality while working with diverse teams
- Ability to follow and reinforce SOPs, GMPs, and safety practices
- Comfortable working in a production environment and partnering with supervisors, leads, and trainers
- Ability to learn new systems and maintain digital training records effectively
- Foundational knowledge of Good Manufacturing Practices (GMPs), HACCP, SQF, and relevant local, state, and federal food safety and health regulations
- Proficiency in Microsoft Office, SharePoint, and other digital tools for documentation and scheduling
- Fluency in English; bilingual in English/Spanish preferred
Benefits & Perks:
- Financial Flexibility: Optional Everyday Pay for access to earned wages anytime, plus a 401(k) match with a 50% company match up to 1% of your salary after three months.
- Health & Wellness: Medical, Dental, and Vision insurance available the first of the month following or coinciding with the hire date, plus FSA, HSA, Accident, Critical Illness, and Hospital Indemnity coverage options.
- Mental Health Support: Free, 24/7 access to licensed mental health professionals for you and your family through multiple support options, including text, chat, web, in-person, and group sessions.
- Work-Life Balance: Two consecutive days off weekly, Paid Sick Time (40 hours upon hire, then accrued at 1 hour per 30 hours worked), approximately two weeks of Paid Time Off (PTO) per year for the first two years (increasing to three weeks in years 3–5, and four weeks starting in year 6), 12 weeks of Paid Parental Leave at 70% of pay, and holiday pay for 12 recognized holidays.
- Perks & Discounts: 30% Team Member discount, early access to new flavors, Commuter FSA, UHC Wellness Rewards (earn up to $1,000), and affordable FIGO Pet Insurance.
- Education & Career Growth: Up to $1,800 per year in Educational Assistance, plus career pathing and development opportunities.
- Inclusive Culture: A supportive, welcoming workplace where every Team Member is valued and respected.
Wage Transparency:
We are actively embracing pay transparency by disclosing the hiring wage for this role as $23.40 - $24.96, highlighting its full earning potential within the broader range of $23.40 - $28.60.
Food Allergy Warning
This position requires working in an environment where common food allergens, such as peanuts, tree nuts, dairy, eggs, soy, wheat, and seafood, are present. If you have severe allergies, please take this into consideration when applying. Reasonable accommodations are available to support individuals with disabilities.
Equal Employment Opportunity (EEO) Statement
Salt & Straw fosters an inclusive workplace where all team members and applicants are treated fairly, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or any other protected status. We are committed to providing equal employment opportunities for all. If you are a U.S. applicant with a disability and need assistance or a reasonable accommodation to apply, please contact our Talent team at people@saltandstraw.com.
Work Authorization and E-Verify
We participate in E-Verify to confirm work authorization but do not use this process to pre-screen applicants. Qualified candidates with criminal histories are also considered in accordance with applicable laws.
Our Values
Create the Unbelievable
Show Up Generously
Act with Thoughtful Curiosity
Share Human Kindness
Make It Count
These values are the sprinkles on top, guiding us to create happiness through moments of wonder in every scoop, smile, and shared moment. They form the foundation of our brand and shape the culture of our workplace.