Job Description

Brief Job Description:

Product Quality Engineer:

The Product Quality Engineer will assure that major ETO (Engineer to Order) NPDI projects, will be implemented properly. In particular he/she will be in close contact with the central functions (R&D, Marketing, Service and Quality) to coordinate communication between the 2 parties and assuring the customer requirements are understood and timely applied. He/she will coordinate the activities that people of central functions have to do at site to support the local organization (if requested or needed). Will supervise on site, if necessary. He/she will follow up problems found from design phase to commissioning, involving the relevant department.

Responsibilities and Measurement Criteria with Time investment Needed on Each:

(This will describe the overall core responsibilities of the role, decision making responsibilities etc.)

• Support the central functions to have smooth process from ETO design phase to assembly and test activity done in the factory; related activities to follow are kick off meeting, PDCA document preparation, closure meeting, assembly process, final test, witness test, etc.
• Collect information and documentation (technical and commercial, i.e. technical drawings, order documentation, unit setting, etc.) of the projects from central functions (R&D, Marketing, Service, Operations and Quality) and make them available to local organization to support the site activity.
• Collect information on regular basis about site situation (site activity plan, utilities availability, etc.) and share them with central functions (R&D and Service) to support and facilitate activities to be done at site by the central functions (if any).
• Monitor site activity and facilitate communication between central and local teams in case of need.
• Report any issues found at site by local team or during his/her visits at site, to the departments that have to manage and fix the issue (Service, Production, R&D, Quality, etc.).
• Visit the sites involved in the major projects before, during and/or after the units commissioning (based on specific needs), to support local organization and collect useful information for products improvement.
• Follow up any activity done by central functions to assure they have been done and completed as expected.
• Monitor the product behavior after hand over to the customer, and report to factory (R&D, Quality, Manufacturing, etc.) major issues on those products

Qualifications:

Required/ Minimum Qualifications:

• Technical school background:
  • university degree in Mechanical Engineering is a plus.
  • Good knowledge of HVAC-R products and principles.
  • 3-5 or more years of experience in technical position (like Quality, Service, Product Manager).
• Good English.
• Computer literate, specifically the MS Office package (Access included).
• Ability to plan activities in short midterm.
• Ability to coordinate people from different departments.
• Ability to manage multiple tasks setting the right priority.
• Highly customer focused.
• Problem solving capability.
• Attitude to listen customers' (internal and external) needs.
• Working in team.
• Excellent attention to detail, with the ability to work accurately in a busy and demanding environment.

Additional / Preferred Qualifications:

Physical & Environmental Requirements: - (To be used majorly for manufacturing jobs.)

• None

Time Travel Needed:

• 20%

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.