Job Description

The role oversees workshop operations, quality assurance, and compliance within an Oil & Gas environment. The incumbent ensures all processes, safety standards, and quality requirements are met while supporting training, service delivery, and customer satisfaction. The position involves workshop responsibilities, including equipment maintenance.

• Drive the implementation of Quality Improvement Plans to achieve zero defects, zero quality escapes, and reduce COPQ.

• Manage customer complaints and ensure timely resolution and corrective actions.

• Develop and standardize quality procedures, control plans, inspection plans, and work instructions.

• Analyze quality data using statistical tools to identify trends and drive continuous improvement.

• Oversee NCR management, including tracking, closure, and performance reporting.

• Ensure product compliance and release in accordance with organizational and customer requirements.

• Lead root cause analysis and corrective/preventive actions to eliminate defects and process variability.

• Conduct and coordinate internal audits and ensure adherence to QMS and regulatory requirements.

• Supervise and manage QA/QC activities, including inspection planning and execution.

• Maintain calibration systems for testing and measuring equipment (TMMDE).

• Collaborate cross-functionally with Engineering and Manufacturing teams to drive quality improvements.

• Ensure timely delivery of quality documentation and reports to customers.

• Lead and develop the QA/QC team, including performance management and competency development.

• Ensure compliance with QHSE standards and participate in related meetings and initiatives.

• Support third-party inspections (TPI) and ensure alignment with Quality Control Plans (QCP).

• Updating and maintaining QMS to meet Weatherford Global Quality requirement.

Must-Have:

• Bachelor’s degree in Engineering or a related field
• Knowledge of API and ISO standards and certifications
• 5-8 years of experience in the Oil & Gas industry
• Proficient verbal and written communication skills.
• Ability to follow instructions and work under pressure.
• Self-motivated, committed to service quality, and a problem solver.
• Team player with strong collaboration skills across all organizational levels.
• Ability to communicate effectively with customers, suppliers, and third-party auditors.
• Basic Microsoft Outlook, Word, and Excel skills.

Preferred:

• Experience in workshop operations environment.
• Experience in training coordination and calibration management.
• Experience in team management.