Job Description

Who are we?

Polyconcept North America (PCNA) is the industry’s biggest and most diverse offering of promotional products and decoration services. At PCNA, we don’t just create products — we inspire brand experiences. Join our team and be part of a company where you can make a mark, build something meaningful, and grow in your career while helping brands leave lasting impressions.

What we offer you

• Comprehensive healthcare and benefits packages! The health and wellness of our employees is important to us, which is why we offer benefit options including medical, vision, dental, disability, and more
• Flexible scheduling
• 401k matching
• Generous paid time off and paid holidays
• PCNA Cares Share Fund – donating to teammates in times of need

Why you will make it your career

• We invest heavily in modernization, operating more efficiently with cutting edge digital technology
• We value our employee’s contributions in a collaborative and inclusive work environment
• Our culture encourages listening, understanding and a sense of empathy makes PCNA stronger

Our Values

Delight Customers: Treat our customers the way you’d like to be treated.

Work Smart: Time is valuable. Focus on the things that can have the biggest impact on our business and customers. Be inquisitive and innovative

Think Team: Work together to get the job done. Be inclusive and collaborative.

Own It: Be accountable. Embrace challenges as opportunities, roll up your sleeves and make it happen.

Say It Like It Is: Be candid, honest and respectful. Offer constructive insights and welcome other’s input.

Our Businesses

Leed’s is the premier supplier of high-quality promotional products, with goods ranging from pens and drinkware to bags and mobile tech. Bullet is a leading supplier of low-price promotional products,​ offerin​g deep inventory, reliable service and 24-hour turnaround. Trimark, a member of PCNA, is a leading developer and manufacturer of logo'd apparel for the Canadian and U.S. promotional industries. Trimark sells logo'd apparel across 6 different categories: Polos, T-Shirts and Tops, Woven Shirts, Knits and Fleece, Jackets, and Accessories, including Headwear. At JournalBooks, we believe in creative minds working together to create something truly unique in journals and planners. ETS has always sought to provide the very best in service, product selection, printing capabilities and competitive pricing, focused on drinkware, ETS offers a broad range of high-quality drinkware categories. Spoke’s print-on-demand solutions and premium product assortment are standing by to help expand your inventory and fulfill your event and gifting needs!

The Position

The Manufacturing Process Engineer drives continuous improvement initiatives that enhance productivity, quality, and operational efficiency. This role partners with cross-functional teams to develop and optimize manufacturing processes, implement new technologies, solve production challenges, and support day-to-day manufacturing operations in a fast-paced environment.

Key Responsibilities

Continuous Improvement & Operational Excellence

• Lead continuous improvement projects to reduce manufacturing costs and improve quality, productivity, and efficiency.
• Identify and implement best practices across PCNA sites.
• Support production through problem-solving, waste elimination, and process optimization.
• Collect and analyze data to identify improvement opportunities and drive corrective actions.

Manufacturing Engineering & Project Execution

• Design, develop, and maintain manufacturing fixtures, tooling, and process aids.
• Plan, coordinate, and implement process, equipment, and technology improvements.
• Lead capital projects on time and within budget, with clearly defined specifications and acceptance criteria.
• Support the introduction, validation, and launch of new manufacturing processes, equipment, and decorating technologies.
• Develop work instructions, process documentation, and standard operating procedures.

Quality, Safety & Problem Resolution

• Investigate and resolve product quality, manufacturing, and process-related issues.
• Use data-driven methods to identify root causes and implement corrective actions.
• Implement process and equipment improvements that enhance workplace safety and reduce errors.

Skills and Knowledge

• Experience with continuous improvement methodologies, including Lean manufacturing and setup reduction techniques.
• Self-starter with the ability to manage multiple priorities and work independently or collaboratively in a fast-paced environment.
• Strong verbal and written communication skills.
• Proficiency in SolidWorks and experience with additive manufacturing, laser cutting, routing, and related fabrication technologies.
• Strong analytical problem-solving skills, including experience with experimental design and data analysis.

Minimum Qualifications

• BS in Industrial, Mechanical, Material Science, Chemical or Manufacturing Engineering
  • Regardless of discipline, candidate must demonstrate a high degree of mechanical aptitude
• 2 years of experience as an engineer, preferably in a manufacturing environment
• Experience with SolidWorks or similar AutoCAD software experience required
• Bilingual in Spanish/English
• Ability to travel 10% between North American facilities

PCNA is an equal opportunity employer. PCNA provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics, or any characteristic applicable under state, federal and local laws.

Fraud Disclaimer:

PCNA is aware of recruitment scams in which individuals are falsely claiming to represent our company and/or our employees. All legitimate communication from PCNA will come from our Applicant Tracking System, LinkedIn Recruiter, or a verified PCNA email address ending in @pcna(.)com. We do NOT conduct interviews via instant messaging platforms like Skype or request sensitive personal information early in the hiring process. If you receive a message that seems suspicious, we recommend verifying its legitimacy and immediately reporting any fraudulent activity.