ASML

Manufacturing - HVM Tech Support Team Leader - Linkou

ASML  •  Taiwan, TW (Onsite)  •  2 months ago
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Job Description

Introduction to the job

As a Team Leader within the Manufacturing Technical Support Group, you are responsible for leading a team of engineers to deliver safe, stable, and efficient factory operations. You combine people leadership with strong technical understanding to drive operational results, develop team capability, and ensure alignment with factory objectives.
You act as the primary people manager for your team while collaborating closely with Technical Leaders, Group Leaders, and cross‑functional stakeholders to resolve complex issues and continuously improve factory performance.

Role and responsibilities

Health, Safety & Environment (HS&E)

  • Ensure compliance with health, safety, quality, and environmental procedures across the work center or shift.

  • Actively promote a strong safety mindset, serve as a role model, and hold team members accountable for safe behavior.

  • Perform and register safety checks, follow up on findings, and ensure learnings are shared and applied within the department.

  • Take ownership of HS&E performance for the assigned work center.

People Management and Development

  • Lead, coach, and develop approximately 15–20 direct reports, including performance appraisal and target cascading.

  • Build team capability by assigning challenging tasks, guiding skills development, and supporting career growth.

  • Ensure retention of critical knowledge and competencies within the team and support natural team development.

Operational Execution and Realization

  • Drive realization of operational targets and KPIs for the team in line with factory and departmental objectives.

  • Coordinate daily activities within the work center or shift, balancing resources, priorities, and production demand.

  • Contribute to factory planning activities and support optimization beyond the own team when required.

Technical Alignment and Issue Management

  • Ensure effective execution of troubleshooting and issue resolution in collaboration with Technical Leaders and subject matter experts.

  • Understand technical dependencies and interfaces with other teams and coordinate cross‑team actions when needed.

  • Support escalation processes by providing clear operational context, data, and impact assessment.

Continuous Improvement

  • Review existing operations within the own area (L5 level) and lead continuous improvement initiatives.

  • Foster a Lean / Kaizen mindset within the team and encourage innovation and structured problem solving.

  • Drive implementation of improvement actions and ensure sustainable results.

Management Information and Stakeholder Management

  • Provide regular reports and analyses on team performance, operational results, and improvement progress.

  • Build and maintain an effective network with internal stakeholders such as other Team Leaders, Group Leaders, and support functions.

  • Represent the team in discussions with internal and external stakeholders, explaining and supporting operational decisions with fact‑based arguments.

Annual Planning, Budget, and Strategy Execution

  • Translate operational targets into annual plans for the team and drive execution within agreed timelines and budgets.

  • Manage deviations, risks, and required adjustments, including preparing proposals and obtaining approvals.

  • Contribute to policy development and execution at the next organizational level and ensure plans are executed over a multi‑month horizon.

Education and experience

  • Bachelor’s degree in Engineering or a related technical field; Master’s degree preferred, or equivalent working and thinking level.

  • Solid experience in manufacturing, operations, or technical support environments.

  • Proven experience in planning and managing operational activities to deliver predefined objectives.

  • Experience in leading teams, shifts, or work centers is required.

Skills

  • Strong people leadership and coaching capabilities.

  • Good technical understanding to interface effectively with engineers and Technical Leaders.

  • Ability to plan, prioritize, and manage operational activities under dynamic conditions.

  • Strong communication skills.

  • Structured, fact‑based decision making with a continuous improvement mindset.

  • Stakeholder management skills and the ability to align across teams.

Other information

Standard working hours are day shift (08:00–17:00).
Weekend on‑call support or overtime may be required based on production demand.

Inclusion and diversity

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

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ASML

About ASML

Who are we?

ASML is an innovation leader in the global semiconductor industry. We make machines that chipmakers use to mass produce microchips. Founded in 1984 in the Netherlands with just a handful of employees, we’ve now grown to over 40,000 employees, 143 nationalities and more than 60 locations around the world.

What do we do?

We provide chipmakers with hardware, software and services to mass produce patterns on silicon through lithography. Our lithography systems use ultraviolet light to create billions of tiny structures on silicon that together make up a microchip. We push our technology to new limits to enable our customers to create smaller, faster and more powerful chips.

Who are our people?

While you may think that only engineers and mathematicians work at ASML, you'll be surprised to find out that our people come from a wide variety of backgrounds. Across ASML, we have dedicated teams that manage customer support, communications and media, IT, software development and more. Every team in the company is essential for pushing our technology and the industry forward.

If you love to tackle challenges and innovate in a collaborative, supportive and inclusive environment with all the flexibility and freedom to unleash your full potential, ASML is the place to be.

Join us!

Industry
Hardware & Semiconductors
Company Size
10,000+ employees
Headquarters
Veldhoven, NL
Year Founded
1984
Website
asml.com
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