Job Description

Manufacturing Compliance Supervisor

Department: Training & Development

Employment Type: Full Time

Location: SMC

Description

FII USA, Inc., a Foxconn Technology Group Company, is seeking a Manufacturing Compliance Supervisor to oversee campus manufacturing compliance programs and lead ESD control, document control, calibration, and Quality Management System compliance. Once a part of the team, you will be responsible for a wide variety of tasks within the Training and Development Department in a manufacturing environment and have the opportunity to display critical thinking skills to expand your career in Smart Manufacturing.

The Manufacturing Compliance Supervisor will supervise compliance personnel, establish risk-based verification and audit priorities, and coordinate corrective actions across facilities and shifts and assist the Training and Development Department as needed.

Responsibilities

• Supervise the Compliance Coordinator team, Document Control Specialist, Calibration Program Specialist, and Quality Systems & Compliance Engineer. Recruit, onboard, coach, evaluate, qualify, and train staff; set objectives, priorities, and coverage, and provide technical methods and acceptance criteria through the Lead Compliance Coordinator.
• Maintain an integrated compliance calendar and staffing plan for audits, verification, document reviews, and calibration; recommend budget, equipment, software, and service-provider needs to the Manager.
• Translate company, customer, ANSI/ESD, IEC, and approved ESD requirements into campus controls. Maintain the ESD Control Program Plan, procedures, verification methods, technical criteria, approved equipment lists, supplier references, risk assessments, records, and change documentation.
• Qualify ESD protected areas, workstations, and lines; review equipment installations and manufacturing changes. Develop technical requirements and evaluate proposed control products, test equipment, grounding, packaging, garments, workstations, and process materials before use.
• Set risk-based verification schedules for personnel grounding, worksurfaces, monitors, ionization, carts, racks, storage, flooring, garments, packaging, tools, and other controls. Ensure appropriate, maintained, calibrated, controlled instruments are available.
• Review verification results, repeat failures, corrective actions, workload, and risk to adjust priorities. Maintain dashboards for completion, failure rates, recurring conditions, action aging, and audit performance.
• Investigate ESD nonconformities, unexpected voltage, equipment failures, audit findings, and process concerns; document conclusions and coordinate corrective and preventive actions with Operations, Engineering, Quality, Maintenance, Facilities, EHS, Procurement, and other owners.
• Conduct program audits, layered assessments, observations, and point-of-use reviews across buildings and shifts. Support customer, certification, internal, and quality-system audits with records, demonstrations, technical responses, and finding closure.
• Support ESD awareness, role-specific, investigator, and coordinator training development and delivery, including technical input to assessments.
• Oversee document control through the Document Control Specialist: approval routing, revision release, retention, periodic review, point-of-use availability, and obsolete-document removal. Resolve backlogs with document owners.
• Oversee calibration through the Calibration Program Specialist: Calibration records, due dates, equipment collection, suppliers, certificate review, and out-of-tolerance investigations. Escalate overdue equipment and unresolved product-impact risks.
• Direct the Quality Systems & Compliance Engineer in QMS compliance, risk-based audits, CAPA, effectiveness verification, management review, and external-audit readiness, preserving auditor objectivity and process-owner accountability.
• Review performance across all four functions; resolve recurring failures and overdue actions with process owners. Improve reliability, standardization, automation, data collection, and ESD prevention; report unresolved risks and resource needs to the Manager.
• Other duties as assigned.

Qualifications

• Associate or bachelor's degree in Electronics, Electrical Engineering Technology, Engineering, Quality, Manufacturing, or a related field is preferred; equivalent relevant experience may be considered.
• Five or more years of manufacturing quality, ESD, engineering, compliance, or related technical experience is preferred, including hands-on ESD program experience. Prior supervision or team leadership is required. Experience with document control, calibration, quality systems, audits, investigations, new-line qualification, and technical corrective actions is preferred.
• Certifications and Training: ESD Association Program Manager, ESD Control Program, ESD TR53 Technician, or comparable industry training or certification is strongly preferred. Internal-auditor, quality-system, or supervisory training is a plus.
• Ability to supervise, delegate, coach, resolve conflicts, and manage performance and competing campus priorities across buildings and shifts.
• Working knowledge of controlled-document lifecycles, calibration traceability and out-of-tolerance controls, QMS, internal audits, CAPA, and effectiveness verification.
• Strong ESD knowledge: failure mechanisms, grounding, ionization, materials, packaging, verification, and protected areas; ability to assess manufacturing processes, workstation design, equipment, and environmental risks.
• Working knowledge of ISO9001, ANSI/ESD S20.20, ANSI/ESD TR53, IEC 61340-5-1, or comparable requirements is strongly preferred.
• Strong troubleshooting, investigation, data analysis, root-cause, corrective-action, technical writing, procedure-development, reporting, presentation, and communication skills.
• Proficiency with Microsoft Office, equipment-control systems, databases, and reporting tools; ability to work independently in active production and escalate high-risk conditions promptly.

Reasons you should work for us

• Comprehensive benefits package including medical, dental, and vision insurance coverage.
• Basic life insurance and short-term disability coverage provided by employer.
• Supplemental life insurance and long-term disability coverage options available.
• 401K with employer contribution.
• Personal, Vacation, and Holiday paid time off for all full-time employees.
• Onsite Aurora Health & Wellness Center available for all employees.
• Employees are continuously encouraged to learn and grow their careers in smart manufacturing.