Job Description

Manufacturing Associate II

About Us

Join Personalizationmall.com, the world’s leading manufacturer and retailer of personalized gifts, and embark on a rewarding journey where your efforts and dedication are celebrated. As a valued member of our team, you’ll be part of an innovative company that brings smiles to customers through unique, one-of-a-kind gifts.

At Personalizationmall.com, you’ll work in a fast-paced, inclusive environment alongside passionate team members, with opportunities to grow and make an impact every day.

Shift & Pay

1st Shift: 6:30 AM – 3:00 PM
Peak season schedule may vary based on business needs

The Manufacturing Associate II serves as a key point of contact within the department, supporting new, temporary, and full-time team members with training, guidance, and daily operational questions.

This role helps ensure communication flows effectively between associates, supervisors, and leadership while maintaining organized, fully functional workstations. During non-peak periods, the Manufacturing Associate II also operates as a production specialist, actively contributing to output and product quality.

Duties and Responsibilities

• Instruct and support new, temporary, and full-time staff members
• Assist with tracking orders to ensure timely fulfillment
• Keep the Supervisor informed of workflow status throughout the shift
• Provide feedback on team member performance to leadership
• Report personnel concerns or conflicts to the Supervisor
• Foster a positive, collaborative team environment
• Communicate with Quality Control regarding rejected items and coordinate with operations for rework or replacements
• Manage inventory by replenishing and requesting supplies as needed
• Ensure work areas are cleaned and sanitized at the end of each shift in accordance with PPE guidelines
• Lead by example in attendance, punctuality, and work ethic
• Maintain organization and functionality of assigned work areas
• Perform additional duties as assigned

Qualifications

Qualifications & Skills

• High school diploma or GED required
• Minimum of 3 months of related experience or equivalent training
• Demonstrated ability to train, mentor, and support team members
• Strong communication and interpersonal skills
• Collaborative mindset with the ability to work across teams and leadership levels
• Strong organizational skills and attention to detail
• Basic mathematical skills
• Proficiency with Windows-based computer applications
• Familiarity with safety protocols and commitment to maintaining a safe work environment
• Bilingual (English/Spanish) preferred

The expected hourly pay range for this position is $16.50 per hour Actual compensation will be determined based on experience, skills, internal equity, and other factors permitted by law.

To support our commitment to being an employer of choice, we offer comprehensive and competitive health, wellness, and additional benefits to eligible full-time team members. Benefit eligibility may vary based on location, average hours worked, and length of service.

Benefits may include*:

• Medical, dental, vision, life, and disability insurance for the associate and eligible dependents
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• 401(k) retirement savings program
• Mental health resources and Employee Assistance Program (EAP)
• Paid vacation time (accrued based on hours worked and tenure)
• Paid company holidays
• Employee discount across our family of brands
• Potential eligibility for annual merit-based compensation increases, where applicable

*Exact benefit terms, conditions, and eligibility requirements are governed by official plan documents and applicable law. The Company reserves the right to modify, amend, or terminate benefit plans and programs at any time.