Job Description

Company Description

Here at Gousto, we are on a mission to become the UK's most loved way to eat dinner, and for every meal to leave the planet better off. Gousto is changing how people shop, cook and eat food at home. It’s an incredibly exciting time to join our team - and we’re a friendly bunch!

We’re proud to be one of the fastest-growing companies in the UK. Powered by data and a love of food, we’re a recipe box company that’s disrupting the sector, and we’re passionate about our diverse team and our customers.

All of our people are responsible for the success of Gousto, and we’re passionate about creating an inclusive environment for all to thrive. Our guiding values - Dream, Deliver and Care - show our commitment to innovation, our ambition to hit goals at speed, and our deep respect for the people we work with.

Job Description

Location: Warrington

We’re looking for an MHE Instructor to support our colleagues at our Warrington Fulfilment Centre. You’ll deliver engaging equipment and manual handling training, helping people develop the skills and confidence to work safely, efficiently and professionally.

You’ll be the main point of contact for MHE-related training and safety across the site. Alongside delivering practical and classroom-based training, you’ll manage licences and reassessments, support safety inspections and help keep our equipment safe, reliable and available. Success in this role means well-trained colleagues, accurate compliance records and safe working practices that continue beyond the training room.

Core Responsibilities

• Deliver practical and classroom-based MHE and manual handling training
• Coach colleagues to develop safe, efficient and professional working behaviours
• Manage training records, licences and reassessments to maintain operational compliance
• Plan and prioritise training around the needs of a busy fulfilment operation
• Conduct equipment, racking and facility inspections to maintain high safety standards
• Complete relevant risk assessments and contribute to site safety audits
• Investigate and report MHE or environmental incidents, ensuring actions are recorded and followed through
• Coordinate the maintenance of the onsite MHE fleet to support safe and reliable equipment availability
• Champion positive safety behaviours outside formal training and refresher sessions
• Collaborate with teams across the site to improve training, equipment use and ways of working

Who you are

• Experienced in delivering MHE training within a warehouse, fulfilment, manufacturing or similarly fast-paced environment
• Comfortable delivering both practical, on-the-floor training and classroom-based learning
• Able to adapt your coaching and communication style for colleagues with different levels of experience
• Familiar with managing MHE training records, licences, reassessments and compliance documentation
• Knowledgeable about warehouse safety, equipment inspections and risk assessments
• Organised and able to schedule training around changing operational priorities
• Confident identifying unsafe behaviours and providing clear, constructive feedback
• Comfortable investigating incidents and ensuring actions are completed
• Collaborative and able to build effective working relationships across operational teams
• Proactive in identifying training gaps, resolving safety concerns and improving how training is delivered

Qualifications

• A valid RTITB or equivalent MHE instructor qualification covering relevant equipment, including counterbalance trucks, very narrow aisle trucks and powered pallet trucks

Additional Information

Benefits

Click here to see our company benefits!

Gousto is for everyone

Whether it’s creating diversity in our recipes or building new teams, we care about our people and the opportunities they have at Gousto. Across our business, we lead with inclusivity and strive for equality in all we do, working hard to ensure Gousto is an environment where you can be totally yourself.

Everyone is welcome, and we’re looking for applications from people of all backgrounds and experiences.

Excited but wondering if you tick every box? We recommend applying anyway so that we can review your profile. And if you’re in a job share, why not apply as a pair?

If you have a disability that you’re worried will affect you during the interview process, please let us know and we will do our best to help you feel comfortable.

We’d love it if you could submit your application online. If you require an alternative method of applying, please let us know.

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