Job Description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

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Managing Director, Product Managment

PRIMARY PURPOSE The Managing Director, Product Management (MD) is accountable for business unit product strategy (WFA), portfolio performance, and long‑term value creation across all product domains. This role owns enterprise product vision, capital allocation, and operating model governance, ensuring product investments align to corporate strategy, financial objectives, and market positioning. The MD provides executive leadership across product, technology, and business functions; partners with the C‑suite on growth and transformation priorities; and ensures the organization delivers scalable, differentiated, and sustainable product capabilities that drive enterprise outcomes.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

Set product group vision & roadmap

• Defines and owns the BU (WFA) product vision and multi‑year strategic roadmap, aligning product portfolios to corporate strategy, growth objectives, and market differentiation.
• Governs enterprise demand intake, prioritization, and capital allocation decisions to optimize value, risk, and long‑term return on investment.
• Partners with executive leadership to translate corporate strategy into product investment themes, strategic initiatives, and outcome measures.
• Serves as the ultimate executive sponsor and external “voice of the product,” representing product strategy with the Board, clients, and key partners.

Oversee, coordinate & support development work

• Establishes and governs the enterprise product operating model, ensuring consistent execution, accountability, and decision‑making across portfolios.
• Ensures enterprise‑level delivery outcomes by setting expectations for performance, resilience, scalability, and risk management across product organizations.
• Oversees portfolio performance and financial outcomes, holding senior leaders accountable for business results, efficiency, and value realization.
• Intervenes by exception to resolve material enterprise risks, cross‑portfolio conflicts, or systemic execution issues impacting firm objectives.

Tactical

• Maintains a firm‑wide perspective on market trends, competitive dynamics, platforms, and ecosystems shaping long‑term product strategy.
• Approves and governs major product, platform, and operating model transformations with significant enterprise impact.
• Leads executive‑level communications, change leadership, and alignment for major strategic shifts, acquisitions, or portfolio rebalancing.
• Ensures external partnerships, vendor strategies, and platform decisions align with enterprise architecture, risk, and compliance standards.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Travels as required.

SUPERVISORY RESPONSIBILITIES

• Provides executive leadership, guidance, and direction across the product organization to promote enterprise performance and accountability.
• Oversees senior leadership staffing, succession planning, and long‑term organizational capability for product management.
• Holds SVPs and VPs accountable for portfolio performance, leadership effectiveness, and execution against enterprise priorities.
• Fosters a culture of strategic thinking, disciplined investment, innovation, and operational excellence across the product function.

QUALIFICATIONS

Education & Licensing
Bachelor's degree from an accredited college or university preferred; advanced degree (e.g., MBA) or equivalent experience preferred.

Licenses as needed.

Experience

Fifteen (15)+ of experience in product strategy/product management, including significant portfolio ownership and cross‑product delivery in complex environments

10+ years leading senior leaders (SVPs/VPs).

Demonstrated experience partnering with executive leadership and Boards on strategy, investment, and transformation initiatives.

Experience leading product organizations in complex, regulated, or global environments preferred.

Skills & Knowledge

• Enterprise product strategy, capital allocation, and portfolio governance expertise
• Executive‑level business judgment with accountability for firm‑wide outcomes
• Proven ability to influence the C‑suite and Board level and lead through large‑scale change
• Deep understanding of technology, platforms, and ecosystems sufficient to guide long‑term enterprise strategy

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

PhysicalComputer keyboarding, travel as required

Auditory/VisualHearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.