Job Description

About ACA

ACA Group is the leading governance, risk, and compliance (GRC) advisor in financial services. We empower our clients to reimagine GRC and protect and grow their business through an integrated platform of advisory, managed services, and technology solutions.

Our unique model brings together deep regulatory expertise with modern, cloud-native technology, creating a powerful feedback loop between real-world compliance operations and product innovation.

• Office Locations: NYC (Near Grand Central Station), Durham, NC, Pittsburgh, Portland, ME, Chattanooga, TN
• Must be able to be onsite 2 days/week (Hybrid) in one of these offices

About the Role

We are seeking a Managing Director of Product to lead the software strategy for our Research Compliance Solutions (RCS) offering within ACA’s Managed Services business.

RCS delivers compliance solutions that help regulated financial firms manage risks associated with expert network interactions. Our offering includes:

• Pre-call expert screening

• Live expert network call chaperoning

• AI-powered expert network call chaperoning and research document compliance

These solutions combine software and managed services to deliver comprehensive surveillance and compliance coverage.

As Managing director of product you will own the software products supporting these offerings—defining product vision, managing the roadmap, and ensuring successful delivery in close partnership with offshore development teams and internal stakeholders.

This role is critical to advancing ACA’s position as a leader in AI-driven compliance, including the use of AI to detect material non-public information (MNPI) risk in expert network interactions.

Key Responsibilities

• Own the product vision, roadmap, and backlog for RCS software solutions

• Translate client needs, regulatory requirements, and operational insights into clear product requirements, epics, and user stories

• Serve as the primary product interface to offshore development teams (via their project manager), ensuring delivery quality and alignment with business objectives

• Partner with Managed Services teams to design and refine integrated software + service solutions

• Collaborate closely with Customer Success to capture feedback, validate product enhancements, and drive adoption

• Act as a Level 2 product expert supporting Sales and Sales Engineering on complex client inquiries and solution positioning

• Drive cross-functional alignment across Product, Engineering, Managed Services, and Go-To-Market teams

• Monitor product performance and usage to measure outcomes and inform roadmap decisions

• Lead the evolution of AI-driven capabilities, including models and workflows used to identify compliance risks such as MNPI

• Stay current on regulatory developments, expert network dynamics, and emerging technologies shaping the compliance landscape

Required Education and Experience

• Bachelor’s degree in Business, Technology, Finance, or a related field

• 7–10 years of experience in product management or product ownership

• Demonstrated experience owning and delivering software products in a cross-functional environment

• Experience working with offshore or distributed development teams

• Strong understanding of APIs, data flows, and system integrations (with a business-oriented mindset)

• Proven ability to translate complex business or regulatory requirements into actionable product solutions

Preferred Experience

• Experience in financial services, compliance, or regulatory technology (RegTech)

• Familiarity with expert networks, research workflows, or communications surveillance

• Experience building or managing AI/ML-driven products, particularly in risk detection, surveillance, or NLP-based applications

• Experience working in a SaaS or cloud-native platform environment

Skills & Attributes

• Strong product leadership with the ability to balance business priorities, regulatory requirements, and technical constraints

• Excellent communication skills, with the ability to engage effectively across technical and non-technical stakeholders

• Ability to operate independently and drive outcomes without direct authority

• Strong analytical and problem-solving capabilities

• High degree of ownership, accountability, and initiative

• Comfortable operating in a fast-paced, evolving environment

What Working at ACA Offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. Our Total Rewards package includes comprehensive medical coverage, wellness programs, insurance benefits, employee resource groups, and generous paid time off.

What We Commit To

ACA is firmly committed to a policy of nondiscrimination, which applies to recruiting, hiring, placement, promotions, training, discipline, terminations, and all other terms and conditions of employment. All qualified applicants will receive consideration without regard to any legally protected status.