Job Description

Managing Director of Operations

FT / PT Status – Full-Time

Benefits Eligibility – This position is eligible for a full benefits package.

Salary – $60.94 - $105.06 Hourly Wage

Remote Work / In-Office – In-Office / On-Site

Recruiter – Jessica Camp | jcamp@utah.gov

Application Deadline – 10/15/2026*

*This job posting may close at any time after the minimum advertising period of three (3) business days has passed, should a sufficient applicant pool be received. Applicants are encouraged to apply as early as possible.

Key Responsibilities

The Managing Director of Operations provides executive leadership for the Department of Alcoholic Beverage Services’ (DABS) operational functions, ensuring the efficient, safe, and customer-focused movement of alcoholic products from procurement through distribution and retail sale. The Managing Director of Operations reports directly to the Department Commissioner and may receive assignments from other department leaders, the Alcoholic Beverage Services Commission (Commission), or the Governor's Office.Responsibilities The Managing Director of Operations will perform a variety of office functions including but not limited to:

Executive Leadership and Commission Support

• Develop and execute the department's operational strategy in alignment with organizational priorities.
• Lead and mentor operations teams, fostering accountability, collaboration, and continuous improvement.
• Establish operational performance measures and monitor results across all areas of responsibility.
• Serve as a member of the executive leadership team, providing strategic recommendations on operations.
• Serve as primary staff liaison to the Commission on department operational functions.
• Collaborate with IT partners on system enhancements, including ERP, warehouse management, inventory, and retail technologies.

Purchasing and Merchandising

• Direct statewide purchasing and replenishment strategies to ensure appropriate product forecasting and availability.
• Oversee supplier relationships and procurement activities while maintaining sound inventory controls.
• Collaborate with the department finance team to optimize inventory investment and reduce carrying costs.
• Direct merchandising strategy to optimize product presentation and customer experience.
• Utilize sales data and customer insights to improve merchandising decisions and programs.

Warehouse and Distribution

• Provide executive oversight of warehouse operations and statewide distribution activities.
• Ensure safe, efficient, and accurate receipt, storage, and shipment of inventory.
• Lead improvements in warehouse infrastructure, technology, automation, and operational processes.

Retail Operations

• Manage regional and retail store managers across the state.
• Ensure consistent execution of operational standards and training across all state retail store locations and operations.

Qualifications

Skills and Qualifications● Knowledge of retail operations and supply chain management.

• Strong understanding of inventory management, procurement, forecasting, and distribution.
• Strong analytical and financial management skills.
• Exceptional leadership, communication, and relationship-building abilities.
• Ability to make sound decisions in a highly visible public-sector environment.
• Ability to balance customer service, operational efficiency, and regulatory responsibilities.

Minimum Requirements● Bachelor's degree in Business Administration, Public Administration, or a related field; or 4 to 6 years of direct, progressive professional experience in business administration, public administration, supply chain management, or multi-site retail operations.

• Experience managing and overseeing multiple operational functions.
• Experience managing large budgets and leading cross-functional organizations.
• 21 years of age or older
• Able to pass a background check

Preferred Qualifications● Master's degree in Business Administration, Public Administration, Supply Chain Management, or related field or 6 to 8+ years of extensive, high-level leadership experience in a relevant field such as a government-operated retail enterprise, a control state, or a highly regulated industry.

• Experience in a government-operated retail enterprise, control state, regulated industry, or large multi-site retail organization.
• Experience leading ERP implementations, warehouse modernization, or enterprise operational transformation.
• Experience in state, local, or federal government or highly regulated industry.

About the Role

Location –

1625 S 900 W

Salt Lake City, Utah, 84104

United States

Background Check Required – Yes

Drug Test Required – No

Schedule Code – AD - Employees Reporting to Dept. Head, Commissioners, or Dept. Director

Why You Should Join Our Team

In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah, click here. Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency

The DABS is a public enterprise, generating over $500 million in annual revenue. The DABS’s mission is multifold: conduct, license, and regulate the sale of alcoholic products in a manner and at prices that reasonably satisfy the public demand, while also reducing the harmful effects of over consumption of alcoholic products and eliminating underage drinking.

For more information about the Department of Alcoholic Beverage Control please visit our website at https:/abs.utah.gov/.

EEO Statement

The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.