Job Description

What’s in it for me?

• Competitive salary and compensation structure
• Generous paid time off and holiday schedule
• Frequent firm-wide social events and activities
• Excellent environment for learning and growth
• Further benefits, depending on location

About the Role

Principal Responsibilities:

• Set up and deliver relevant programmes for clients.
• Be a leadership resource for junior employees.
• Lead and manage teams.
• Support training and development of teams.
• Market the business.
• Deliver new business opportunities and initiatives and lead teams to deliver the same.
• Prepare and deliver written proposals to the standards expected within Penta.
• Monitor and anticipate revenues and profitability of client accounts in support of the Partner.

General Responsibilities:

• Create and convert new business opportunities. Engage in other new business activities as necessary, suggest and implement ideas.
• Represent the agency at new business and other meetings as needed.
• Lead account teams, ensuring daily/weekly/monthly targets are met.
• Foster good client relationships.
• Ensure team compliance with company standards for planning, reporting and quality of service.
• Manage delivery of tactics on time.
• Take responsibility for the quality of written work created by the account team and be able to deliver honest, constructive feedback.
• Manage collaborative writing projects across the team displaying excellent written and oral communication.
• Ensure that regular planning meetings take place with all clients.
• Take responsibility for problem solving in client and team scenarios.
• Create/Maintain a happy and supportive working environment for team members.
• Act as a mentor to junior members of the team.
• In consultation with the Partner, support the career development of team members – make recommendations for training as appropriate.
• Ensure all team members are aware of objectives and responsibilities.
• Complete timesheets and all other reporting and administrative responsibilities in an accurate and timely fashion.
• Perform any other duties that are assigned to you by your manager and for which you have been provided with reasonable knowledge and training in respect of such responsibilities.

About You

• Extensive experience in strategic communications and public affairs, including media engagement, reputation management, and campaign delivery
• Strong understanding of regulatory frameworks and policy-making processes, ideally within financial services or other highly regulated sectors
• Excellent written and verbal communication skills, with experience developing and delivering strategic, audience-focused communications
• Ability to use data and insight to inform strategy, including audience analysis, message development, and performance measurement
• Experience engaging and advising senior stakeholders, including government bodies, regulators, and industry groups
• Proven leadership of multi-disciplinary teams, with experience mentoring and developing team members
• Demonstrated experience in business development and client relationship management
• Strong problem-solving and decision-making skills in complex, fast-paced environments
• Strong time management and project delivery capabilities across multi-market engagement
• Commercial instincts, with proven experience in business development, account growth, and converting client needs into strategic opportunities