Job Description

Opportunity: Managing Director | Lifestyle Hotel

HHM Hotels is working on a highly anticipated lifestyle hotel currently under development in the heart of Manhattan. We are seeking a dynamic and polished Managing Director to lead our pre-opening and launch phases. As the leader of this premier New York property, you will be responsible for managing all hotel operations to maximize profits while delivering the high-touch, sophisticated guest experience that the lifestyle market demands. You will play a pivotal role in building the team from the ground up and establishing the hotel's presence in the competitive NYC landscape.

Your Growth Path

Area General Manager - Regional Director of Operations

Your Focuses

• Pre-Opening Leadership: Lead the strategic planning and execution of the hotel opening, including staff recruitment, training, and the implementation of core values.
• Leadership: Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.
• Guest Experience: Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
• Financial Performance: Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals through regular financial analysis of
• Operational Excellence: Maintain a seamless operation by overseeing all hotel departments, including front office, housekeeping, and maintenance, while following sustainability guidelines.
• Employee Development: Foster a culture of continuous learning and professional development, empowering team members to excel and advance within the organization.

Your Background and Skills

• 5 years of experience in operations management or a similar leadership role in a hotel.
• Proven experience in a hotel opening, specifically within a lifestyle property.
• Associate or Bachelor’s Degree in Business, Hospitality, or a related field is preferred.
• Strong financial acumen and the ability to develop budgets and manage performance.
• Ability to set clear expectations and provide the guidance necessary to achieve exceptional performance.

HHM Benefits and Perks

• Medical, Dental and Vision Health Insurance.
• Paid Time Off and 401k Company Match.
• Free Basic Life Insurance.
• 24/7 access to TELUS Health, a confidential work-life resource.
• Travel Discounts and Technology Reimbursements.
• Commuter Transit and Commuter Parking Benefits.
• Employee Assistance and Wellness Program.
• Educational and Professional Development.
• Referral Bonus Program and Quarterly Bonuses and Incentives.

Work Environment and Context

• Requires standing for extended periods, walking, and lifting up to 25 pounds.
• Involves bending, reaching, stooping, using fingers and hands, kneeling, or crouching.
• Occasional travel required.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It