Job Description

Welldoc is at the forefront of digital health, driven by a powerful mission: empowering better cardiometabolic health through AI-powered, personalized digital tech, with a vision to be the leading advanced AI digital technology partner across the healthcare industry. We're a team passionate about leveraging cutting-edge science to improve lives, united by core values of collaborative innovation, accountability to excellence, customer focus, efficiency, and unwavering integrity, quality, and safety.

At Welldoc, you'll thrive in a collaborative and innovative environment where your contributions directly impact our mission. Recognized as a Great Place to Work for the past four years and named to Modern Healthcare’s Best Places to Work 2025, as well as being an industry thought leader featured at SXSW and in the Wall Street Journal and Economist, we invite you to make a real difference in healthcare with us.

Job Purpose

Working closely with our client partners, sales, marketing, client success, commercial, product and engineering teams, you’ll dive into a powerful data set to help us structure reporting data models, visualization dashboards, and reports that will help to answer important questions that affect millions of patients in today’s health care system. You will lead a team to not just report on data, but to find the stories within it and bring them to life through compelling and beautiful visualizations. This is an opportunity to explore the interplay between data, technology, and human experience, and to create data-driven narratives that have a real-world impact. We are looking for a creative, technical leader who can transform complex data into clear, and insightful visualizations. This player-coach role will be to build and maintain different kinds of data models, informative visual dashboards and reports to address the questions that could be asked based on a patient’s healthcare data. The team’s output will be the fulcrum of a new generation of value delivery that is driven by data, information, knowledge and action that can be interpreted and consumed by internal teams and external client partners.

Responsibilities

• Lead the Reporting and Visualization team as it builds and maintains insightful and engaging data visualization dashboards and reports that deliver key business, engagement, and clinical insights to external and internal stakeholders
• Lead the construction and maintenance of backend reporting pipelines and analysis data models using latest data engineering techniques and tools
• Champion a design-centric approach to data visualization, pushing the boundaries of creativity and innovation in how we present data
• Work with IT and Engineering teams in integrating reporting data pipeline and sources into BI data stores
• Implement ad-hoc reports and visualizations to support external stakeholders’ analysis and reporting requests
• Generate various reports and visualizations to provide insights into the workings of products in different customer and operating environments to our internal sales, marketing, client success, and commercial teams
• Lead and support reporting-as-a-service model while working closely with client partners
• Document projects including business objectives, business rules and requirements, data gathering/pipelining and processing, leading approaches, and analytical metrics.
• Develop materials and dictionaries to explain analytical findings. Explain findings to internal and external business audiences
• Build and manage data models as a product appropriate development lifecycle/process documentation and updates.

Required Skills & Experience

• 7+ years of experience in data visualization, reporting and analytics is required, with 2- years of experience managing teams.
• Must be able to operate as a player-coach and do while directing.
• Ability to lead a small, high-power team while managing multiple projects in parallel
• A portfolio of work that demonstrates a strong design sensibility and the ability to create compelling data narratives. This should include examples of interactive visualizations and creative data art
• Demonstrable experience in leading and managing end-to-end reporting and visualization development
• A keen eye for good data visualization design is preferred
• SQL and Python programming experience is required, with Java and Pyspark experience preferred
• Experience with data visualization tools such as Microsoft PowerBI (preferred), Tableau, D3.js, Plotly, and other similar visualization tools. Experience with creative coding libraries like p5.js is a strong plus.
• Understanding data engineering concepts, working with cloud computing services such as Azure and big data tools such as Databricks, Salesforce, Google analytics, MongoDB and Spark
• Ability to develop, track and create deployable reporting pipelines across multiple environments. Writing deployment instructions – pre/post deployment steps
• Ability to communicate with customers and provide consultation on analytics and reporting solutions
• Good problem-solving skills and ability to give optimal solutions
• Demonstrate excellent verbal and written communication skills within individual functional areas and across intra-company departments

Welldoc operates in ISO 13485 and MDSAP regulated and HITRUST and SOC 2 Type II compliant environments. Therefore, it is expected that all employees will have either prior experience working in those environments or will be trained to understand the requirements needed to work and support those requirements and culture as they relate to individual roles and responsibilities.

Required Education

• Master’s degree in information science, Business Analytics, Data Visualizations or Computer Science is required. A degree in a creative field such as design or data journalism, combined with a strong technical portfolio, will also be considered.

Compensation & Benefits

Welldoc offers a competitive compensation package which, in addition to salary, includes generous PTO, medical insurance, dental insurance, vision care, life and disability insurance, retirement benefits. and the opportunity to participate in health savings accounts and/or dependent care accounts.

Upon receipt of a conditional offer of employment, you may be required to complete and clear a multi-panel drug screening process. This screening is in connection with requirements set by certain of the Company’s customers, with which you may be working in this role, and will at all times be administered all applicable laws.

Welldoc is an equal opportunity employer and prohibits discrimination and harassment of any kind. We offer an inclusive workplace and will not tolerate discrimination against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status or parental status