Australian Venue Co.

Managers | Mackay

Australian Venue Co.  •  Commonwealth of Australia (Onsite)  •  3 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Join the Leadership Team at One of Mackay's Favourite Venues

Two well-loved hospitality destination in Mackay and part of the Australian Venue Co. network are on the lookout for a reliable, hands-on Duty Manager to join their leadership team and help drive great guest experiences across the venue.

This is a fantastic opportunity for a hospitality leader who enjoys variety, thrives on the floor, and wants to build a long-term career with a growing venue group.

What's on Offer

  • Competitive salary package
  • Career progression opportunities across Australian Venue Co. venues
  • Staff discounts across food and beverage
  • Supportive, energetic team culture
  • Ongoing training and leadership development

Key Responsibilities

  • Oversee day-to-day floor operations
  • Lead, support and motivate the team during your shift
  • Ensure high standards of guest service, presentation and compliance
  • Manage guest feedback and resolve issues professionally
  • Support cash handling, reporting and venue security procedures
  • Ensure RSA and other compliance obligations are met at all times
  • Work closely with the Venue Manager and broader leadership team

What We're Looking For

  • Previous experience in a Duty Manager or supervisory hospitality role
  • Current RSA
  • Strong leadership and communication skills
  • Ability to stay calm and solutions-focused during busy periods
  • Flexibility to work a rotating roster including weekends and nights
  • A proactive, hands-on approach and genuine passion for hospitality

If you're ready for your next step in hospitality leadership, we'd love to hear from you.

Apply now and join the team!

Australian Venue Co.

About Australian Venue Co.

From landmark institutions to humble locals, Australian Venue Co is behind many of the country’s best-loved pubs, bars and venues.

We’re a big group, but at the bar we feel like a small one. Operating more than 200 venues from coast to coast, Australian Venue Co takes a local-first approach to our venues while providing specialist support at scale from our centralised head office. We help our local leaders create the pub that the locals want, by tailoring the menus, customer service, events & design to the local market.

We don’t copy & paste across our pubs, but all of our venues and head office share the same core values. Our teams create exceptional customer experiences while delivering unbeatable value and maintaining high-quality standards.

Industry
Travel & Hospitality
Company Size
1,001-5,000 employees
Headquarters
Melbourne, AU
Year Founded
Unknown
Social Media