Job Description

Key Responsibility:
Purpose of the role:
To drive the growth of Home Centre and steer the business toward sustained profitability by leveraging data-driven insights, commercial strategy, and cross-functional leadership across the GCC retail network.

• Lead the Business Analytics function for Home Centre GCC, acting as a strategic partner to the Sr. VP & Head - Retail and supporting data-led decision-making across a network of 72 stores.
• Build and maintain strong stakeholder relationships across functions, ensuring alignment on key business priorities and strategic initiatives.
• Lead weekly Trade Meetings with functional and departmental heads to drive performance reviews, business alignment, and informed decision-making.
• Design and implement retail incentive structures aligned with business objectives and role-specific performance goals.
• Championed Digital Transformation and Automation within the analytics function, significantly improving efficiency, accuracy, and turnaround time of reporting processes.
• Own the business intelligence function by ensuring data accuracy, consistency, reliability, and accessibility across the organization.
• Analyze territory-wise sales performance and key retail metrics, providing actionable monthly insights to stakeholders.
• Deliver commercial insights and user-friendly business information to the Concept Office, territories, and key organizational stakeholders.
• Support retail and business strategy development by translating insights into actionable growth initiatives.
• Demonstrate strong cross-functional leadership by collaborating effectively with multiple departments to achieve business goals.
• Oversee the development, enhancement, and governance of retail KPI dashboards and operational reporting tools.
• Identify and evaluate new business opportunities to support sustainable growth and profitability.
• Championing new ways of working focused on growth, operational efficiency, customer experience, people development, and profitability.
• Establish, standardize, and refine policies, procedures, and commercial frameworks to optimize sales performance, campaigns, and revenue streams.

Job Role:

• Business Intelligence Reporting: Maintain ownership and accountability for all business intelligence reporting, ensuring accuracy, consistency, reliability, and compliance with standard reporting practices.
• Business Information Ownership: Accountable for the creation, validation, and timely delivery of accurate business information, ensuring consistency, adherence to best practices, and effective benchmarking across stores and channels.
• KPI & Dashboard Reporting: Produce accurate KPI and management dashboard reports that meet the needs of business leaders, ensuring clarity, standardization, and effective decision-making.
• Efficiency & Optimization: Drive automation, process improvements, and optimization initiatives to enable highly efficient ways of working across sales and operations.
• Retail Incentive Design: Develop and implement retail incentive structures aligned with business objectives, sales performance, and employee motivation.
• Commercial Guidance: Provide strong commercial guidance to ensure profitable and sustainable growth while aligning revenue streams with overall company strategy.
• Revenue Growth: Identify and capitalize on revenue opportunities by optimizing product mix, channel performance, customer engagement, and employee contribution.
• Performance Alignment: Ensure transparency and alignment across all levels of the organization by partnering with managers to close performance gaps across stores and regions through benchmarking and operational reviews.
• Feasibility & Investment Evaluation: Conduct feasibility studies and commercial evaluations for new property sign-offs and business expansion opportunities.
• Commercial Partnership: Collaborate closely with the Commercial Trading Team to establish effective sales operations management structures that maximize efficiency and sales opportunities.
• Action Planning: Support the Commercial Operations team in developing actionable plans aligned with the business strategy, agreed goals, and KPIs.
• Strategic Analysis: Analyze benefits, costs, and investment opportunities to develop strong business cases that support retail growth and operational excellence.
• Performance Management: Summarize, and communicate KPIs and performance insights to support leadership decision-making and business reviews.
• Performance Analysis & Standardization: Conduct company-wide performance analysis, identify successful practices, and drive the adoption of standardized processes and operational best practices across the business.

Bachelor’s degree or higher in a field relevant to Business Information, with strong analytical and business knowledge. +8 years’ experience in business development, working with large teams and in complex environments. 8 years plus specific experience in a similar role. Business & Commercial Analytics
Stakeholder Management
Topline Budgeting & Forecasting
Sales Trend Analysis
Performance Tracking
Retail Strategy & Business Planning
Cross-functional Partner
Management Dashboards & Central Reporting System (MIS)
Business Excellence
Analytical Tools (PBI)
Retail Process Optimization
Capex & Opex Budgeting
Staff Performance Modules
Staff Productivity Measures
Market & Competitor Analysis
Customer Shopping Behavior Analysis
Cost Optimization
Profitability Enhancement
Feasibility Studies
New Store Evaluation
Team Management & Leadership