Job Description

The Pharmacy Manager, Operations is responsible for leading and managing associated staff, programs, services, and operations. Additionally, the role is responsible for providing direction and leadership to pharmacists, pharmacy technicians, pharmacy students, pharmacy interns and pharmacy residents who provide inpatient pharmacy patient care and operational services. The role will partner with other Department Managers to ensure pharmacy purchasing, receiving, inventory management, and overall supply chain management systems are operating efficiently. The role leads, manages, and coordinates pharmacy operations, medication use systems, planning and project management, human resource management, teaching, scholarship, and community service in associated areas of responsibility. All responsibilities are accomplished in collaboration with the pharmacy leadership/management team under the direction of the Corporate Director of Pharmacy. The scope and complexity of the position requires a diverse and highly developed skill set including but not limited to: time-management, communication, creativity, vision, teamwork, management, leadership, clinical knowledge base/skills, mentorship, change management, scholarship, and teaching.

Responsibilities

DCH Standards:

• Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
• Performs compliance requirements as outlined in the Employee Handbook.
• Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.
• Performs essential job functions in a manner that ensures the safety of patients, visitors and employees.
• Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees.
• Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees.
• Requires use of electronic mail, time and attendance software, learning management software and intranet.
• Must adhere to all DCH Health System policies and procedures.
• All other duties as assigned.

Qualifications

• Pharm.D. or B.S. Degree with 3 years’ experience in Pharmacy. Pharmacy residency preferred.
• Must be currently licensed or license eligible to practice pharmacy in the State of Alabama. Must be fully license within 60 days of hire date.
• 5 years’ experience in hospital pharmacy required. Supervisory experience required. Participation in professional organizations is strongly encouraged. MHA or MBA preferred.
• Project management skills preferred (ability to lead meetings, prioritize, resolve conflicts, maintain issue lists, manage project plan).
• Strong Interpersonal skills and abilities to deal effectively with all levels of personnel are necessary. Must be able to read, write legibly, speak, and comprehend English. Strong time-management, organizational skills and project management.

WORKING CONDITIONS

WORK CONTEXT

Environmental

• Exposure to contaminants
• Exposure to hazardous conditions
• Close physical proximity
• Requires wearing common protective or safety equipment

Psychological

• Contact with others
• Occasionally deal with unpleasant or angry people
• Daily use of electronic mail
• Engage in face to face discussions
• Frequent use telephone
• Work with group or team

PHYSICAL FACTORS

• Physical activities include: Talking, hearing, bending, twisting, walking, kneeling, crouching, stooping, climbing, balancing, reaching, pushing, pulling, lifting, grasping, repetitive motion, standing, and/or using hands to handle, control, or feel objects, tools or controls).
• Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
• Must be able to perform the duties with or without reasonable accommodation.
• Must be able to tolerate prolonged periods of sitting and/or standing
• Hearing and vision must be normal or corrected to within normal range.
• Possible exposure to disease, infection and hazardous materials.
• Physical presence onsite is essential.

OTHER JOB FACTORS

• Must be pleasant with others on the job and displaying a good-natured, cooperative attitude.
• Must be reliable, responsible, and dependable, and fulfill obligations.
• Must be able to file and maintain records.
• Must be careful about detail and be thorough in completing work tasks
• Must be willing to take on responsibilities and challenges.
• Must be honest and ethical.
• Must be able to accept criticism and deal calmly and effectively with high stress situations.