Job Description

About the role

The Managerial Skill Development Specialist will manage a portfolio of learning initiatives that build future-ready management skills across the organization. This role reports to the Manager Skills Lead and collaborates with stakeholders across functions to design and implement scalable learning solutions that deliver on both development and business strategies.

The role requires strong project ownership, creativity in learning design, and the ability to deliver innovative learning experiences that energize participants and engage them in developing their personal leadership skills.

Key Responsibilities:

Strategic Learning Partnership

• Serve as a primary learning partner to assigned business units, building trusted relationships to understand business priorities, skill gaps, and performance needs.
• Partner cross-functionally with HRBPs, Talent, and other stakeholders to ensure alignment with broader talent and leadership initiatives.
• Evolve and execute on manager skills strategy to support learners in leading within an AI-enabled operating environment.

Manager Essentials Program Ownership

• Assume day-to-day ownership of the Manager Essentials Program for new and frontline managers.
• Set and evolve the overall content strategy for the program, ensuring it reflects enterprise leadership expectations, core skills, and real-world manager challenges.
• Continuously assess program effectiveness using feedback, participation data, and business input; iterate content and delivery to drive impact.
  

Design and Delivery

• Design, curate, and create learning content across modalities (e.g., live sessions, facilitator guides and reinforcement tools).
• Provide ongoing cohort support and reinforcement, including manager toolkits, nudges, discussion prompts, and follow‑up learning moments.
• Facilitate high-impact learning experiences to engage participants, drive behavior change, and reinforce application of management skills in the workplace.

Qualifications:

• Demonstrated experience acting as a learning partner or consultant to business leaders—able to influence, challenge, and co-create rather than simply deliver training.
• Proven experience owning and evolving a manager or leadership development program, ideally for new or frontline managers.
• 4+ years of experience in learning and development, talent development, or program management.
• Excellent communication and stakeholder engagement skills.
• Passion for helping employees at all levels grow and succeed through practical and accessible development.
• Comfort executing in a complex, multi-stakeholder environment and adapting to direction while owning independent workstreams.
• Ability to travel up to 25%

For positions based in NJ, the base salary range is $110,000 to $128,000. In addition, the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. We’re proud to offer a range of competitive benefits a summary of which can be viewed here: 2026 Benefits Overview

#LI-AIG

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com

Functional Area:

OP - OperationsAIG Employee Services, Inc.