Job Description

[What the role is]

The National Library Board (NLB) nurtures Readers for Life, Learning Communities and a Knowledgeable Nation by promoting reading, learning and history through our network of 27 libraries across Singapore, the National Library and the National Archives of Singapore.

At NLB, you can look forward to a flexible, hybrid work environment with rewarding, impactful deliverables that improve the lives of the community. With caring colleagues, you will be in an ideal environment for professional development, innovation and impact.

We can offer you:
• A chance to Impact the Community, bridge gaps and empower everyone with the opportunity for learning and discovery.
• An opportunity to Innovate and Push Boundaries. We value ideas, curiosity and a passion for innovation to transform our libraries and archives.
• An organisation that Ignites your Growth and Wellbeing through investment in staff development and wellbeing in a supportive and collaborative environment.

As a member of the People Matters Division (PMD), you will support the team in HR operations including appointment, deployment, emplacement and exit processes.

[What you will be working on]

Y ou will be involved in the following duties:

• Support the end-to-end recruitment process, including job postings, candidate screening, interview coordination, and offer management, ensuring a smooth and positive experience for candidates and hiring managers.
• Execute onboarding, contract administration, deployment, and offboarding processes accurately and in compliance with HR policies, with close attention to detail across systems and documentation.
• Maintain data accuracy and integrity in Workday, ensuring employee records, hiring actions, and HR transactions are updated in a timely and accurate manner.
• Develop and maintain standard operating procedures (SOPs) for HR operations, ensuring processes are well-documented, up-to-date, and consistently applied across the team.
• Review the competency-based selection framework, including structured interviews and assessments to ensure consistent and fair hiring decisions across the organisation.
• Drive the development and implementation of onboarding initiatives, collaborating with relevant stakeholders to deliver a seamless and engaging experience for new hires.
• Support recruitment and onboarding analytics by tracking key hiring metrics and surfacing insights to strengthen HR processes and improve the candidate and employee experience.
• Contribute to employer branding efforts and inclusive hiring initiatives that position NLB as an Employer of Choice.
• Contribute to ad-hoc projects and cross-divisional initiatives as part of a collaborative team.

[What we are looking for]

The candidate should have:

• At least two years of relevant HR operations experience. Candidates with no prior experience but a strong interest in HR are welcome to apply.
• A keen interest in developing competencies across HR operations, recruitment and employer branding.
• Meticulous and organised with the ability to manage multiple priorities and work effectively with diverse stakeholders.
• Ability to thrive in a dynamic environment, with an analytical mindset to identify and drive process improvement.
• (Bonus!) A creative flair and interest in social media to support employer branding efforts.

The successful candidate will be appointed on a 2-year contract.