Wolters Kluwer

Manager, Xactly Administration

Wolters Kluwer  •  Pune, IN (Onsite)  •  4 hours ago
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Job Description

Manager, Xactly Administration

Wolters Kluwer is seeking an experienced and results-driven Manager – Xactly Administration to join the Incentive Compensation & Planning Center of Excellence (COE). This team supports a complex global environment spanning 5 divisions, 50+ subsidiaries, and 3,000+ sellers across 140+ countries.

In this role you will lead the administration and optimization of multiple Xactly instances, ensuring accurate, scalable, and compliant incentive compensation operations. The ideal candidate will combine deep domain expertise in Sales Compensation (ICM) with strong technical and leadership capabilities to drive process excellence and transformation.

Key Responsibilities

Xactly Platform Administration

  • Serve as the lead administrator for Xactly Incent across multiple instances
  • Configure, maintain, and enhance compensation plans, rules, and organizational hierarchies
  • Manage system upgrades, releases, and feature implementations
  • Ensure platform scalability and alignment with evolving business needs

Incentive Compensation Operations

  • Oversee end-to-end commission calculation processes ensuring accuracy and timeliness
  • Manage monthly commission cycles, including validation, approvals, and payroll readiness
  • Govern 500+ compensation plans and complex business rules
  • Ensure compliance with internal policies and audit requirements

Data Management & Integrations

  • Manage integration between Xactly and upstream/downstream systems (CRM, ERP, HRIS)
  • Oversee 90+ data feeds ensuring integrity, completeness, and accuracy
  • Monitor and audit data quality, calculation logic, and system performance

Reporting & Analytics

  • Develop and maintain dashboards, reports, and analytics to support business decisions
  • Provide insights into compensation performance and operational efficiency

Stakeholder Collaboration

  • Partner with Sales Operations, Finance, HR, IT, and COE teams
  • Act as a bridge between business stakeholders and technical teams
  • Support compensation plan design, changes, and governance processes

Process Optimization & Governance

  • Establish and enforce best practices, SOPs, and governance frameworks
  • Identify process gaps and drive automation and efficiency improvements
  • Lead initiatives to standardize and scale COE operations

Team Leadership & Enablement

  • Mentor and guide Xactly administrators and analysts
  • Provide training, documentation, and user support
  • Drive a culture of continuous improvement and operational excellence

Required Skills & Experience

  • 8+ years of experience in Sales Compensation (ICM), including platform administration
  • Strong expertise in Xactly Incent configuration and administration
  • Proven experience managing complex compensation structures and multi-instance environments
  • Solid understanding of commission calculations, governance, and dispute resolution
  • Hands-on experience with data integration and validation processes
  • Strong analytical and problem-solving skills with attention to detail
  • Experience working in global, matrixed organizations

Technical Skills

  • Advanced Excel and PowerPoint
  • Working knowledge of SQL (beginner to intermediate)
  • Experience with reporting and analytics tools

Nice to Have:

  • Xactly certifications (Administrator, Plan Configuration) or willingness to obtain
  • Experience with other ICM tools (e.g., Varicent, SAP Callidus)
  • Exposure to COE operating models and large-scale transformations

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Wolters Kluwer

About Wolters Kluwer

Wolters Kluwer (EURONEXT: WKL) is a global leader in information, software solutions, and services for professionals in healthcare; tax and accounting; financial and corporate compliance; legal and regulatory; corporate performance and ESG. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with technology. Wolters Kluwer reported 2024 annual revenues of €5.9 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,000 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands.

Equal Opportunity Employer

To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions.

All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases.

Beware of Recruitment Fraud! 🔒

Scammers may pose as Wolters Kluwer, offering fake job opportunities and requesting personal info or payments. Protect yourself:

- Apply only via our secure Workday hub on our Careers page.

- Our recruiters never ask for banking info or payments.

- We don't use public email accounts (e.g., Hotmail, Yahoo, Gmail).

Report suspected fraud: thirdpartyincident@wolterskluwer.com. If you've made a payment, contact local authorities.

Read more here - https://careers.wolterskluwer.com/en/recruitment-fraud-alert

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Alphen aan den Rijn, NL
Year Founded
1836
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