Job Description

Madison Reed has added nine or more new wholesale retailers in eighteen months across four channel types that did not exist in our business before: off-price, club, international and professional distribution. They are growing fast and they are currently being absorbed by a team built for four national accounts.

As Manager, Wholesale (Emerging Channels), you own that book. You are the day-to-day owner for our off-price, club, international and professional distribution partners, responsible for the sell-in, the sell-through, the forecast and the relationship. This is a builder's role with a real book attached, not a support seat.

The position is full time and remote, with up to 20% travel from home including retailer visits, market meetings, team meetings, quarterly business meetings and company-sponsored events.

The base salary range for this position is between $105,000 and $110,000. At Madison Reed, we aim to pay competitively. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

About You

You like the unglamorous part. Setting up a new EDI flow, getting a pack size right, and chasing a carrier pickup are the job, not a distraction from it.

You are fast with data. You can build the weekly selling report yourself, and you would rather automate it than do it twice.

You are new-channel curious. Off-price, club and international each have their own rules and you want to learn them properly rather than apply prestige-account habits to all three.

You want a book, not a queue. You are ready to own partner relationships directly.

Responsibilities

Own the emerging-channel book

• Day-to-day ownership of our off-price (TJ Maxx, Burlington, Ross), club (BJ's, Sam's Club), international (Ulta Mexico, Ulta Middle East, Boots and Sainsbury in the UK, Shoppers Drug Mart in Canada) and professional distribution (EC Scott, Sally Pro) partners.
• Build and own the sales forecast for each door, working with Channel Demand Planning, Supply Chain and Finance, with the in-stock and inventory health that each channel's terms require.
• Own each door's P&L line: revenue, margin and the trade or markdown investment behind it.
• Manage sell-in and the purchase order pipeline end to end, including the routing, EDI and carrier coordination that off-price and club volume require.

Learn and codify each channel's rules

• Build the playbook for each channel type: buying cadence, terms, markdown and chargeback mechanics, packaging and pack-size requirements, compliance and routing standards.
• Flag where a channel's economics conflict with our prestige positioning, and bring the recommendation rather than the problem.
• Support international partners on export documentation, regulatory review and distributor coordination across Mexico, the Middle East, the UK and Canada, where labelling, claims and ingredient rules differ by market.

Reporting and analysis

• Produce the weekly selling report across your book, WTD, MTD, QTD and YTD, with the risks and opportunities called out rather than left in the numbers.
• Contribute your channels to the monthly business review and present your own results.
• Run promotional and markdown ROI analysis on your book and bring the recommendation on what to repeat and what to stop.
• Drive the analytical and shopper insight for your channels. Use the retailer and syndicated data available to explain who is buying, what they buy it with, and what that means for assortment, pack and promotion, and use AI to get there faster and go deeper than the data team has capacity to.

Cross-functional and brand

• Partner with Supply Chain and Planning on the inventory strategy that lets us say yes to a large off-price or club order without starving the core business.
• Partner with Product Development and Merchandising on assortment, pack architecture, exclusive packaging and sampling.
• Partner with Marketing and Creative on any channel-specific assets, and with Education on professional-channel training content.
• Visit locations to check execution and representation of the brand.

AI

• Build and run the AI workflows for your book: the weekly selling report, the forecast narrative, the promotional ROI model, the shopper and category insight reads, and the competitive brief.
• Contribute your channels to the team's Retailer Intelligence system.

Qualifications

• Bachelor's degree and 5+ years in beauty, CPG or retail/wholesale account management.
• Direct experience with at least one of off-price, club, international or professional distribution. Multiple is a strong plus.
• Demonstrated ownership of a forecast and a P&L line, not only support of someone else's.
• Strong analytical skills: retail data analysis, sales forecasting, promotional ROI. Excel and Google Sheets required, Looker a plus.
• Experience turning retailer and syndicated data into shopper and category insight that changed an assortment, a pack or a promotion.
• Working fluency with AI tools for analysis and reporting, or a clear appetite to build it fast.
• Comfortable with EDI, retailer portals and vendor compliance mechanics, or able to learn them quickly.
• Organized, self-directed, and calm when a channel does something new.

Big on Benefits

The Perks? Glad you asked…

• Comprehensive Healthcare
• 100% Company Paid Short and Long Term Disability
• 401k Participation and Equity Grants
• Continuing Education Contributions
• HSA Employer Contributions and FSA Options
• Parental Leave Program
• Commuter Benefits
• Responsible Paid Time Off Program
• Complimentary Madison Reed Products + Discounts on Hair Color Bar Services
• Company sponsored events
• But wait, there’s more…

We are Madison Reed.

We’re disrupting a $50 billion industry.

Since 2013, we’ve offered our clients the option to truly own their beauty with a revolutionary choice—your place or ours? Home or Hair Color Bar? Our professional hair color is truly omnichannel, with the option to order or subscribe through our website, pick up in-store at our Hair Color Bars, or make an appointment at one of our Hair Color Bar locations (over 20 & growing). At our Hair Color Bars, clients can choose from a variety of color services from licensed cosmetologists—permanent hair color, roots only, hair gloss, highlights and more. With our men’s line launched in 2020, we’re shaking up the $50 billion hair care industry with products that continue to raise the bar for doing hair at home.

We live our values.

Here at our San Francisco headquarters and in every Hair Color Bar, we truly live our values—Love, Joy, Courage, Responsibility, and Trust. Our values inform everything we do, from how we treat our clients to how we treat every member of our fast-growing team. Our founder & CEO, Amy Errett, has fostered a one-of-a-kind culture based on transparency, accountability, and fun; where diversity and inclusion are of utmost importance and every team member feels supported to succeed.

We are hair color that breaks the rules.

Our commitment to the ultimate client experience, paired with our dedication to product innovation and the latest beauty technology, has attracted a devoted, consistently-growing base of fans, converts, and color evangelists. We love what we do—and it shows.

Join us in our mission to live life colorfully and make personal care more personal.

Where applicable we comply with the Fair Chance Ordinance, and we will consider employment for qualified applicants with arrest and conviction records. All qualified applicants with arrest or conviction records will be considered for employment in accordance with the ordinance and state law. We value inclusion and access for all candidates, and we are pleased to provide reasonable accommodation as needed to complete the interview process. Please contact hiring@ madison-reed.com to make a reasonable accommodation request. Requests must be submitted prior to your scheduled interview

Information for Recruiters: Madison Reed only accepts resumes directly from candidates. Madison Reed does not accept unsolicited resumes from staffing vendors, including recruitment agencies and/or search firms, and does not pay fees to any such vendors for any unsolicited resumes.

Madison Reed. is an equal opportunity employer. We are committed to recruiting, training, compensating and promoting our employees regardless of race, color, religion, sex, disability, national origin, age, sexual orientation, gender or any other protected classes as required by applicable law that might make us unique or different. As a company, we are dedicated to reflecting the diversity, multiculturalism, and inclusion found in the communities we serve. Inclusion is at the heart of what we do, from the way we craft our job descriptions, to the values we espouse daily.