Job Description

Key Responsibilities

Warehouse Operations

• Oversee daily warehouse activities including receiving, put‑away, staging, and shipping.
• Maintain a clean, organized, and efficient warehouse layout.
• Ensure all materials are stored safely and securely; supervise loading/unloading of trucks.

Inventory & Materials Management

• Maintain accurate inventory levels.
• Track job‑holding materials, returns, RTVs, and discrepancies.
• Ensure technicians have required plumbing/HVAC materials for daily operations.

Logistics & Jobsite Support

• Coordinate deliveries to/from job sites, suppliers, and customers.
• Expedite urgent jobs and same‑day deliveries using runners or third‑party services.
• Monitor purchase orders, transfers, and receiving activity.

Team Leadership

• Hire, train, supervise, and evaluate warehouse staff.
• Build a culture of accountability, teamwork, and continuous improvement.
• Resolve conflicts that surface
• Lead by example

Safety & Compliance

• Conduct safety inspections of warehouse, fleet, and equipment.
• Enforce OSHA standards and complete required reporting.
• Identify and mitigate safety hazards.

Process Improvement

• Improve workflows, space utilization, and warehouse layout.
• Implement SOPs, and continuous improvement initiatives.
• Analyze procedures to identify trends and operational opportunities.

MINIMUM AND/OR PREFERRED QUALIFICATIONS:

EDUCATION:

• High School Diploma or equivalent
• Associate Degree in Business (or similar) - preferred

EXPERIENCE:

• 2–5+ years of warehouse, distribution, or operations leadership experience - required
• Knowledge of plumbing, heating, or HVAC materials - preferred
• Forklift experience

CERTIFICATES, LICENSES, REGISTRATIONS:

• Forklift Certification

SKILL REQUIREMENTS:

• Strong communication, organizational, and interpersonal skills - required
• Proficiency with barcode systems, and Microsoft Office.
• Ability to lift and move materials

PHYSICAL DEMANDS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

WORK ENVIRONMENT:

This job operates in both an office and a field environment. Must be able to sit and/or stand for extended periods of time.

REASONABLE ACCOMODATION:

Reasonable accommodation will be made to enable individuals with disabilities to perform the essential job functions unless doing so presents an undue hardship on the Company’s business operations.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employees understand the above job description and agree to comply with and be subject to its conditions. Employee further agrees this job description does not alter his/her at-will employment status. Employees understand the Company reserves the right to delegate, remove, expand or change all responsibilities. Employees acknowledge that he/she can fulfill the above duties with or without reasonable accommodation.