Job Description

Manager Products & Innovation VAS
Grade Level: L3
Location: Islamabad
Last Date to Apply: 1st June 2026

What is Manager Products & Innovation VAS?

We are looking for someone who could redraw the Business Canvas Model for a telco - someone who has a deep understanding of platform as a business model as opposed to products, someone who can lead and work independently and perform under pressure. Optimal candidate for this role will be responsible for testing, piloting, rolling out and expanding existing and new products. Someone who wants to roll up his or her sleeves, look around corners to identify future needs and dive into a challenge. Goal is to develop best in class products, set a path forward, and drive implementation of both existing and new products. The successful candidate must be customer obsessed, highly analytical, resourceful and able to operate at all levels of the organization and comfortable driving critical business decisions in a fast-paced environment.

Requirements

What does a Manager Products & Innovation VAS do?

• Track and manage product KPI’s like revenue, subscribers, product churn, complaints and engagement.
• Develop daily, weekly, monthly and quarterly performance product dashboards with key insights to the Line and Management. Manage, track, and analyze campaigns to create awareness and increase product uptake.

· Work on ad-hoc Analytical projects and Presentations with the Management to get their approvals and present the Department’s point of view on topics such as achieving revenue growth, addressing customer complaints, developing platforms for greater service & vendor control etc.

· Assist your manager in the development of 1 year and 5-year plans with monthly or quarterly adjustments to better gauge and align department’s resources to achieve company objectives.

· Manage, track and execute campaigns to create awareness and increase product uptake for assigned products

· Conceive new business ideas and models to create new revenue streams for the company.

· Contribute deep product knowledge and insights during product roadmap and strategy discussions and recommend ways to improve product management, & pricing structures.

· Perform VAS customer segmentation and profiling. Monitor key performance KPIs for performance measurement against revenue and subscriber engagement targets.

· Develop new actionable dashboards for the product managers to have better product insights

· Launch assigned product(s) in the market from start to end as a Product Manager - will closely work with your Line Manager, Segments, Product Conception, MARCOMS and Customer Experience teams to design, build, and launch the right value proposition

• Conduct Primary & Secondary research to align content / product pricing and road map
• Plan and design micro segment campaigns to enhance content / product uptake, engagement and revenue.
• Conduct product pricing, competitor analysis, strategy formulation and revenue management for the assigned portfolio.
• Manage third party costs and develop projections in-line with department’s medium to long term plans
• Work closely with CEM to provide innovative, customer centric, information & visual design recommendations that drive an enhanced user experience
• Develop in depth Business Requirements Document (BRD) in consultation with internal & external stakeholders for the assigned products

JazzWorld is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.

Requirements

What are we looking for and what does it require to be Manager Products & Innovation?

· · 5-7 Years of relevant experience

· · Business Analysis & Reporting

· · Product Management / Development

· · Innovative Business Models

· · Microsoft Office with excellent MS Excel and MS PowerPoint command

· · Microsoft Power BI

· · Business Intelligence - Micro Strategy

· · Presentation & Analytical Skills

Benefits

Why Join JazzWorld?

As one of the leading employers in the country, JazzWorld epitomizes the philosophy that each JazzWorld employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.

As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 65 million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.