Job Description

Housing & Food Services has an outstanding opportunity for a Manager for UW Dining to join their team.

About this Opportunity

Under the general direction of the General Manager, manage the day-to-day operations at a multiplatform Residential Dining operation. This includes maintaining fluency within unit procedures to onboard, train and support operations, as well as ensuring that students and full-time staff are in compliance with HFS and university policy

Key Responsibilities

Leadership (20%)

• Communicates departmental vision, values, and priorities while fostering a culture of excellent customer service.
• Supervises, coaches, and develops staff through onboarding, training, performance management, scheduling, and professional development.
• Maintains a visible presence on the floor during peak service, monitors operations and customer feedback, and ensures compliance with UW, HFS, safety, and labor policies.

Operations and Customer Service (40%)

• Oversees daily operations, staffing, procedures, training, and customer service to ensure efficient and safe service delivery.
• Manages inventory, purchasing, storage, production, sanitation, safety, and loss prevention while maintaining regulatory compliance.
• Supports business planning, budgeting, reporting, technology systems (CBORD FSS), marketing initiatives, and special events.

iscal Management (20%)

• Monitors sales, financial performance, budgets, and operational reports to identify opportunities and address variances.
• Ensures strong financial controls over purchasing, receiving, inventory, labor, and loss prevention activities.

Culinary Focus and Results (10%)

• Develops and implements innovative menu concepts, products, and promotions that align with customer needs and campus initiatives.

Supervision (10%)

• Directly manages, supervises, develops, and evaluates professional, classified, and student staff to ensure effective team performance.

Reports to the General Manager or Unit Culinary Leader

Required Qualifications

To be considered for this opportunity your application must demonstrate you meet both the minimum qualifications and additional qualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

MINIMUM QUALIFICATIONS

Applicants who do not meet these qualifications WILL NOT be forwarded to the Hiring Manager.

• Bachelor’s degree in hospitality, business administration or related field.
• Minimum of two years of management experience in the food service industry, experience managing a large, multi-unit food service operation.

Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.

Additional Desired Qualifications

• Experience in a college or university.

Working Conditions

• Manages a multi-platform environment that is open for business seven days per week, and for 15+ hours on any given day. Service is delivered in a fast-paced environment, and the manager may support operations as needed to ensure business continuity.
• In addition, the position is required to be present and visible during special events that may occur even later in the evenings such as midnight breakfasts and/or weekend functions.

About the Team

"Working together to enhance student life" is the Housing & Food Services mission statement. Housing & Food Services is a large and complex organization with a unified commitment to supporting student learning, growth, and success.

Compensation, Benefits and Position Details

Pay Range Minimum:

$77,100.00 annual

Pay Range Maximum:

$77,100.00 annual

Other Compensation:

-

Benefits:

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

Shift:

First Shift (United States of America)

Temporary or Regular?

This is a regular position

FTE (Full-Time Equivalent):

100.00%

Union/Bargaining Unit:

Not Applicable

About the UW

Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.

Our Commitment

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law