Job Description

Manage maintenance personnel, activities, and budgets in assigned area of responsibility, including all labor and non-labor resources to maintain superior show quality and customer satisfaction. Support initiatives to continuously improve guest and employee safety.

MAJOR RESPONSIBILITIES:

• Manages all aspects of the facilities maintenance program within assigned area of responsibility, including planned, quick call, discretionary, and emergency repair work, as well as comprehensive asset life-cycle management. Develops and refines maintenance standards and maintains all OSHA and Universal Quality Standards
• Manage staff by providing leadership, coaching, mentoring, career development, performance management, and recognition
• Plans, prepares, and manages assigned capital and expense budgets
• Secure reliable and cost-effective contracted services via scope development, competitive bidding, and contract oversight
• Establish and maintain relationships across departments to ensure highest standards of guest experience, show quality, and operational readiness
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.

EDUCATION:

• Associate’s Degree (AA) or equivalent from two-year college or technical school required
• Bachelor’s degree from a four-year college or university in management or technical discipline preferred

EXPERIENCE:

• 7+ years’ experience of construction, operation, and maintenance management of a large (500+ acres) Theme Park
• 5+ years of extensive experience in maintenance management of a Theme Park or other relevant experience is required with 5+ years of direct supervisory responsibilities
• Or equivalent combination of education

CERTIFICATIONS, LICENSES, REGISTRATIONS:

• Maintenance Management Certification preferred
• General Contractor license preferred
• Technical Certification/License preferred

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

Universal Orlando Resort. Here you can.

Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2026 Universal Studios. All rights reserved. EOE