Job Description

Community Focused. Care Driven.

Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it’s our way of life, and you’ll be at the heart of it.

Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island.

Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.

Find out for yourself why Southcoast Health has been voted ‘Best Place to Work’ for 7 years in a row!

We are searching for a talented Manager, Urgent Care (LPN or MA Preferred)

A career at Southcoast Health offers you:

• A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve

• Competitive pay and comprehensive benefits package

• Generous Earned Time Off Package**

• Employee Wellbeing Program

• 403B Retirement Plan with company match

• Tuition assistance / Federal Loan Forgiveness programs

• Professional growth opportunities and customized leadership training

**Available to regular status employees who are scheduled to work a minimum of 24 hours.

Southcoast Health is an Equal Opportunity Employer.

Responsibilities

Under the general direction of the Executive Director, Urgent Care, or designee, oversee patient flow and the daily operations for multiple locations (2 or more) urgent care centers with a combined total of 40 or more providers and associated support staff. Position is responsible for daily operations of the assigned urgent care clinics, scheduling, patient satisfaction, budget, revenue, compliance, physical plant, and quality. Must be available to respond to all operational issues, including being onsite as needed, twelve hours per day (8am to 8pm) during the week and eight hours per day (9am to 5pm) on weekends. On call rotation with other department leadership is required. Respond to daily staff callouts for all staff, including providers. Ensure staff are repositioned daily based on location volumes and need.

Qualifications

• High School diploma is required. Bachelor's Degree is preferred.
• Five years of supervisory/leadership experience in an ambulatory setting preferred.
• Certification in Physician Practice Management is preferred.
• Proven ability to manage multiple priorities, provide strong customer service and demonstrate leadership skills is preferred.
• Computer skills including but not limited to Microsoft Office and previous Electronic Health Record (EHR) experience is preferred.
• EPIC experience is preferred.
• Current certification as a Medical Assistant or LPN is preferred.
• BLS/CPR certification is required if a medical assistant certification is held.
• LPN/MA Preferred
• Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired

Compensation: Pay rate will be determined based on level of experience.

Pay Range

USD $72,384.00 - USD $121,596.80 /Yr.

Rotation Schedule Requirement

1 in 4-week rotation